We're currently recruiting a dedicated General Labourer to help ensure the smooth running of operations at Defence on a full time basis, contracted to 37,5 hours per week., As a General Labourer , you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.,

To carry out the various daily, weekly, periodic, and cleaning duties in Stores, CFB and public areas as required under the contract service level agreement and follow the cleaning schedule as directed by your line manager
Ensure you are aware of & comply with all client & company health & safety procedures and standards at all times e.g. Food Handling, COSHH, uniforms & PPE, Manual handling, Fire procedures, Quality control. Ensuring all correct PPE is worn at all times.
Complete, maintain and update all Health & Safety paperwork correctly when required.
Maintain the cleanliness of working areas ensuring Health and Safety hazards, issues, near misses and accidents are reported using the appropriate reporting procedures at the earliest opportunity, this also includes vehicles.
Ensure the correct storage, control and use of all machinery and equipment, cleaning materials and relevant chemicals.
Undertake mandatory training as detailed in the training matrix, ensuring all training is recorded on your training record card and to complete all on-line training
Be flexible and comply with any reasonable requests made by your line Manager including if necessary, working within other units within reasonable distance
Learn and demonstrate the ESS Way behaviours at all times to colleagues, customers & clients
Complete regular day to day activities as required for the smooth operation of your department / site as instructed by your line manager
To observe and comply with all company and unit profit protection procedures, reporting any issues to your line manager
To be polite, professional, and friendly at all times with customers, clients, and colleagues
To ensure the highest level of customer care is adhered to at all times
To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
To take personal responsibility for correcting customer or client service problems
Ask questions to understand customer needs and actively seeks feedback on standards of performance
To always look out for opportunities to develop our service
As part of our commitment for continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency
Be prepared to assist colleagues in a willing and positive manner including assisting with other duties as required
Be prepared to attend all relevant training sessions and meetings
General unskilled labour tasks as requested
General ad-hoc cleaning tasks
Waste clearance/empty recycling external bins
Litter/debris skirmish as required including Carparks
Setting up conference/meeting rooms - this will also include the opening and closing of any partitions
Moving/set up furniture
Moving/transfer of bulky items (e.g. televisions) for meetings
Prep for any open days
Car Park/Building Entrance ways cleaning/bad weather clearance
Period checks of cycle racks including removal of abandoned cycles
Outdoor Signage - cleaning
Goose Poo clean up - At ground level only
Cleaning of outdoor furniture / paint when required (yearly)
Escort duties for external contractors - when required
Single Item furniture moves
Replacement of Fire Extinguishers when required
Removal and storage of locker clothing when required
Communal Area tidy up
Red bag disposal
To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health, and hygiene
To report health and safety issues to your line manager, including all accidents and near misses
To promote good safety habits and methods of work
To order stock and ensure stock levels overall and on individual lines, promotions and best sellers are accurately managed and rotated to maximise sales opportunities
To ensure all promotional material and merchandising is correctly displayed and all legal labelling adhered to
To work with your Line Manager to ensure the Compass Service Framework policies, procedures and controlled documents are up to date and used effectively in your area including HSE & One Best Way procedures such as the rota tool, brand audits, monthly reviews, planograms, food to go trackers, trading diaries etc
To be flexible and assist colleagues outside of your usual work area as required by operational needs. This may include but not be limited to working in retail stores, coffee shops, bars, vending, messes & basic food prep areas
To proactively up sell and demonstrate excellent knowledge of all products provided to customers and clients
Ensure all company/client owned vehicles are maintained in accordance with company standards.
Ensure all paperwork associated with company/client vehicles is completed and submitted as required and in accordance with company procedures.

A good communicator, able to liaise confidently with customers and engage with team members
Self-motivated and able to work unsupervised
A positive attitude and committed to high levels of customer care
An enthusiastic individual with a passion for working in a catering environment
High standards of personal hygiene
Able to speak & understand English
Able to work flexibly in line with business requirements
Able to undertake a range of manual cleaning duties
Follows the right procedures and challenges unsafe behaviour
Is positive and proud of doing a great job
Shares knowledge and experience with other team members
UK Driving Licence is required
Previous experience in similar roles
Integrity and the ability to maintain a high level of confidentiality.
A good command of written and spoken English
Proven track record in planning, organisation, and time management

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams., Join Our Team: We've Got Just the Job for You