3 Construction / Trades jobs in Scunthorpe, North Lincolnshire

Your role is all about communication with our stakeholders and efficiently coordinating our resources to deliver a first-class service for our customers. You will work within a team committed to putting our customer first, responding to our customers queries and keeping them informed of queries and the progress of works they are having undertaken.,

• Ensuring our operatives are compliant with the company processes and procedures regulations and statutory legislation to safeguard our people and the general public.
• Effectively managing to deliver services in-line with Acis Group Limited's strategic objectives, Approved Codes of Practices (ACOPs) and Regulations and Statutory Legislation.
• Ensuring the delivery of a safe, high quality, efficient, productive service both inside and outside normal working hours as appropriate.
• Monitoring and controlling scope, cost, quality and time approach to all works delivered by direct and indirect workforce in accordance with the agreed budgets and targets.
• Monitor and maintain all supplied company assets, including operatives vans, van stocks, material purchases, tools, plant hire, uniform and PPE.
• Holding regular one to one and group coaching meetings, setting and agreeing targets and objectives with your team.
• Carrying out work in progress and post quality assurance inspections on all engineers and sub-contractors to pre-set frequencies.
• Carrying out skills assessments on engineers to ascertain their levels of competence.
• Surveying and inspecting both occupied and unoccupied properties.
• Working closely with the Planning team and Repairs and Maintenance Manager to organise works including engineers availabilities.
• Updating the Customer Relationship Management (CRM) system with all correspondence with our customers including recording complaints and enquiries within the agreed timescales.
• Ensuring that Risk Assessments and permits are completed for your area of responsibility and that your team are aware of any hazards present and the safe systems of work.
• Ensuring all plant and equipment is tested in line company and industry guidance.
• Producing or contributing to estimates and valuations.
• Submitting Variation Orders and extensions of time and record and liaise through to final invoice to achieve clean billing and performance targets.
  
  Previous supervisory experience within Social Housing repairs / maintenance
• A technical background in construction or social housing repairs and maintenance and qualified to NVQ level 2 or equivalent, with a Gold CSCS card and willing to learn new work streams were all about cross-skilling our people.
• Experience of working in social housing and in partnership with a housing association or local authority client.
• Experience in managing a team of skilled trade operatives, including managing productivity and people performance
• Understanding of costs, including Schedule of Rates is essential
• Excellent level of IT knowledge packages such as Microsoft Excel, Word and Outlook.
• Excellent communication skills across a variety of means.
• Ability to manage customer and colleague expectations.
• Health & safety knowledge.
• Site Supervisor Safety Training Scheme or equivalent
• A knowledge of housing repairs management systems
• Knowledge of repairs, void properties, and maintenance, managing multiple trades.
• Full driving licence.
What will help you stand out from the crowd (not essential):
• HND/HNC in facilities, building or construction services
• Youll have managed multiple projects at the same time within a building services environment
• NHF - National Housing Federation SOR experience (preferred)
• HHSRS operating Qualifications
  
  25 days annual leave rising by one a year to a max of 30 plus BH's
• Enhanced pension matched contributions up to 10%
• The opportunity to undertakeprofessional training which will be funded by us, as will any relevant professional membership subscriptions
• Staff benefits with Paycare A fantastic health and benefits scheme
• Benefits with Acis Perkz a discount scheme offering hundreds of savingsfrom food shopping to holidays
• Employee recognition scheme.We ensure we recognise and thank our team with various rewards
• Enhanced maternity and paternity scheme
• Cycle to work scheme
• Enhanced sick pay scheme
• Employee Assistance Programmeto give you confidential advice and support
• Death in service benefit amounting to 3 times annual salary