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Bernicia Group, North Seaton, Northumberland
- Remote working
- Full time
- Permanent
Posted today, 28 Feb
Job ref: 23b8507ba9c9431fbb4eae4c8715a023
Full Job Description
To be successful in this role you will have a flexible approach and experience of working within a domestic and commercial property maintenance and target driven environment. At Bernicia we are customer focused in everything we do, so you will have excellent customer service skills in the delivery of your work, conversing with a wide range of people in the delivery of a first-class repairs service., For the technical bit, you will have a sound working knowledge of your trade discipline and exhibit sound knowledge of the wider building construction sector, understanding components, materials, building trades and applicable regulations. It is therefore essential that you hold a City and Guilds Craft Certificate in Plastering or the equivalent. An appropriate CSCS card is desirable, and a full driving licence is essential. You will also be able to demonstrate experience of working in a customer focused environment.
You will be required to engage with all stakeholders of the service, acting as an Ambassador of Bernicia, promoting and endorsing the positive work that we do across our communities in the Bernicia way. We at Bernicia put people at the heart of everything we do, so it's important, that we deliver a first-class customer service where we are proud to be recognised for the quality service that we deliver.
At Bernicia we don't stand still, we are always looking to enhance our customer experience, so you will be able to contribute positively to change, adapting to new ways of working so we can improve and enhance our customer experience., We're all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that.
We've built Bernicia to be a business that people want to be a part of. We're one of the North East's largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.
Everything about Bernicia is people focused, that's why we've held the Investors in People Gold Award since 2010.
We operate within a set of simple, but effective values, which blend perfectly to create our unique 'Bernicia Way' culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.
So, if you want to join an organisation that is passionate about people and believes in delivering quality customer service to our tenants, If this is you, we'd love to hear from you.
36 days annual leave (including bank holidays)
Company van & fuel card
Generous pension scheme
Make big savings on day-to-day expenses with discounts on shopping, groceries, holidays and days out through our Bernicia Own Benefits platform
A number of training and development opportunities
All power tools, equipment and workwear provided
Will be based from our Ashington Depot.