Responsible for providing efficient and effective planning support to Mental Health Remote services. The role holder will act as a support for the resource planner and will be responsible for diary management and effective resource management. What you'll do:

Complete diary management tasks accurately and in a timely manor
Contribute to the service goals and delivery targets.
Accurate records maintained.
Maintain schedules in line with existing plans for Mental Health Remote Services
Create new diary templates.
Support the Resource Planner in implementing schedules across multiple diary systems.
Engage regularly with the resource planner and operational management team to action changes where needed in a timely fashion such as overtime
Book 1:1s for front line staff
Book team meetings
Implement training diaries to ensure smooth onboarding of new starters
Liaise with agencies to ensure shifts are released in line with agreed SLA's
Support the Operational Support advisors around cancellations where required.
Attend weekly planning meetings with operational management team to discuss any proposed changes and assess any impact with support from the Resource Planner

Educated to GCSE standard or equivalent
Excellent interpersonal skills and the ability to communicate with colleagues.
Excellent time management skills.
Strong verbal and written communication skills.
IT proficiency including the use of Microsoft office systems.

Here at Bupa, you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

25 days holiday (pro-rata), increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life assurance
Support with travel costs via a season ticket loan or cycle2work
Performance-based bonus
Blended office and home working options
Full induction and training provided
Opportunities for career development around Bupa
Option to join dental insurance scheme at a discounted rate
Emotional wellbeing support
Access to family mental health line
Financial wellbeing channels