8 Customer Services jobs in Bangor

We are looking for a Pump Solutions Manager in our Conwy branch to meet the ever-increasing needs of our expanding business. This role will be travelling to sites within North/Mid Wales and South Cheshire. This role will provide support to the Pump Rental Solutions Business Unit, ensuring we deliver a uniformed approach to solutions projects across our business network. You will play a key role in ensuring our broader company strategic objectives are met, both as they exist now and as we develop for the future. You will need to deliver senior support, using your knowledge and experience to train and coach other strategic teams and individuals within our Pump Rental Solutions business, whilst also developing our customer experience and ensuring they remain the central focus of our business strategy.

• Previous demonstrable experience of technical project management, with the ability to think through ideas/solutions at a fast pace, organise the resources needed and liaise with various internal and external departments to implement corrective actions.
• Understand the design and workings of temporary and permanent pumping solutions.
• Able to work under own initiative - to understand instructions, interpret information and quickly find the right solution.
• Have confidence to explain solutions to clients and staff, with the ability to clearly define what is required by who, and why.
• Demonstrate an ability to effectively gain buy-in for an idea/solution, to be able to 'sell' the solution and ensure clients are supportive of our approach.
• Demonstrate an aptitude for learning, with a commitment to expanding own knowledge through asking questions and continually seeking innovative approaches.
• Adaptable with a flexible approach, willing to attend sites upon request.
• A previous background in pump hire, utilities or a water related industry would be advantageous, but not essential.
• Experience in construction, mechanical or electrical fields would be advantageous, but not essential.
Please note, a full UK driving licence is required for this role as attendance to client sites will be required.

Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. With an unrivalled depth of technical pumping expertise; a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries. This is an exciting time to join Selwood as we drive our business forward and build on a foundation of over 70 year's success within our industry. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain, and motivate them.

We understand balancing work and life commitments isn't always easy, that's why we've designed our benefits package to support you in all areas of life.
• Competitive salary
• Company car, or car allowance
• Eligible for company bonus scheme (annual and quarterly payments)
• Medicash Scheme - medical expenses scheme (access to 24hour online GP services, discounted gym memberships)
• Pension scheme with contribution based on total earnings not just salary
• 25 days holiday + 8 Bank Holidays
• Increasing annual leave entitlement with long service
• 3x your annual salary life insurance (DIS)
• Support for development and training
• Employee assistance programme (EAP) & access to Mental Health first aiders
• Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)
• Employee referral scheme
This role is not open to Agencies - Please no calls or emails - Thank you. EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments.