Trade Invoice Payable Man...
Mondelez International, Birmingham
- Full time
- Permanent
Apply on company site
1st Line Analyst - 12 Mon...
Pets at Home Limited, Creswell, Stafford
- Full time
- Temporary
Apply on company site
Lloyds Banking Group - Cu...
Lloyds Banking Group, Acocks Green, Birmingham
- Full time
- Permanent
Apply on company site
Office Administration - W...
Top Level Promotions, Broadeye, Stafford
- Full time
- Permanent
Apply on company site
One Stop - Buying Manager...
Tesco PLC, Clayhanger, Walsall
- Full time
- Permanent
Apply on company site
Multi Skilled Host
CBRE, Inc., Birmingham
- Full time
- Permanent
Apply on company site
Mystery Shopper (ID Testi...
Serve Legal, Can be based anywhere.
- Part time
- Temporary
Apply on company site
Mystery Shopper (ID Testi...
Serve Legal, Can be based anywhere.
- Part time
- Temporary
Apply on company site
Mystery Shopper (ID Testi...
Serve Legal, Tamworth
- Part time
- Temporary
Apply on company site
Product Management Associ...
Allied Irish Banks, Can be based anywhere.
- Full time
- Permanent
Apply on company site
Soft Play Team Member
Greene King, Broadeye, Stafford
- Part time
- Permanent
Apply on company site
UK Deposits desk team.
Allied Irish Banks, Can be based anywhere.
- Full time
- Permanent
Apply on company site
Student Casual - Student ...
University of Birmingham, Edgbaston, Birmingham
- Part time
- Temporary
Apply on company site
Hire Controller
Speedy Services, Birmingham
- Full time
- Permanent
Apply on company site
Customer Service Advisor
HSBC Group, Brookfields, Birmingham
- Full time
- Permanent
Apply on company site
Network Control Centre Co...
National Express LTD, Birmingham
- Full time
- Permanent
Apply on company site
Talent Bank - Customer Se...
West Brom Building Society, West Bromwich, Sandwell
- Full time
- Permanent
Apply on company site
Sales Co-ordinator
SeeMeHired, Can be based anywhere.
- Full time
- Permanent
Apply on company site
Supply Chain Analyst - Re...
EssilorLuxottica, Birmingham
- Full time
- Permanent
Apply on company site
Fraud Detection Agent Vir...
Virgin Money, Can be based anywhere.
- Full time
- Permanent
Apply on company site
Salary not available. View on company website.
Mondelez International, Birmingham
- Onsite working
- Full time
- Permanent
Posted today, 14 Apr
Job ref: 9901464d6e0e4113be16b1cc43cb5ca5
Full Job Description
Join our Mission to Lead the Future of Snacking. Make It Possible.
At Mondelēz International, we are constantly evolving and striving to create snacking experiences that people love. We believe in empowering our teams and giving them the tools and support to make a difference. In this pivotal role, you will play an integral part in managing our Bill-To-Cash processes and leading a dynamic team that drives our customer service finance operations.
What You Will Do:
You will oversee and manage a team of 3-5 Trade Executives, ensuring smooth and efficient customer service finance operations. Your responsibilities will include credit management, handling customer disputes and deductions, and ensuring trade claims/invoice processing is executed flawlessly. Your key role will also involve developing and implementing strategies to reduce risk and increase operational efficiency.
You will collaborate cross-functionally with sales, finance, and internal controls to drive positive outcomes, ensuring a reduction in customer queries through root cause analysis. Your leadership will have a direct impact on the business by overseeing the management of aged debt and preventing invalid claims. You will be working in a fast-paced, results-oriented environment where your skills in problem-solving and stakeholder management will be highly valued.
You will also have the opportunity to grow and develop your team, providing ongoing training, mentoring, and coaching to ensure they excel in all aspects of their roles. The skills and knowledge you develop in this role will accelerate your career growth at Mondelēz International.
Management experience, with the ability to lead, mentor, and inspire a small team of Trade Executives to achieve high performance and deliver against business goal.
Strong analytical, numerical, and logical reasoning skills to thrive in a data-driven environment.
Proven experience in a fast-moving consumer goods (FMCG) or consumer packaged goods company , with a deep understanding of credit control and order-to-cash processes.
Previous supervisory or managerial experience , with a passion for coaching and developing a high-performing team.
A hands-on approach with Microsoft Office applications, particularly Excel, to ensure you can dive into the data and make informed decisions.
Experience in managing challenging disputes , communicating across multiple departments to minimize risk and increase operational efficiency.
A commitment to audit compliance (SOX Controls) and meeting critical Service Level Agreements (SLA's).
At Mondelēz International, you will work in an inclusive, supportive environment that offers room for personal and professional growth. As part of our team, you will have the opportunity to shape the future of snacking while developing valuable skills that will set you up for success in your career.
Take your career to the next level and help us make snacking a more delightful experience for millions around the world., At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Copy the direct link to this job
Jobs by core skill
Customer Services
Customer Services jobs by area
Customer Services jobs in Aldridge
Customer Services jobs in Bilston
Customer Services jobs in Birmingham
Customer Services jobs in Bloxwich
Customer Services jobs in Brierley Hill
Customer Services jobs in Bromsgrove
Customer Services jobs in Brownhills
Customer Services jobs in Coventry
Customer Services jobs in Dudley
Customer Services jobs in Evesham
Customer Services jobs in Great Malvern
Customer Services jobs in Halesowen
Customer Services jobs in Hereford
Customer Services jobs in Kidderminster
Customer Services jobs in Leigh
Customer Services jobs in Leominster
Customer Services jobs in Ludlow
Customer Services jobs in Malvern Link
Customer Services jobs in Oldbury
Customer Services jobs in Rowley Regis
Customer Services jobs in Smethwick
Customer Services jobs in Solihull
Customer Services jobs in Stourbridge
Customer Services jobs in Royal Sutton Coldfield
Customer Services jobs in Tipton
Customer Services jobs in Walsall
Customer Services jobs in Wednesbury
Customer Services jobs in West Bromwich
Customer Services jobs in Whitehaven
Customer Services jobs in Wolverhampton
Customer Services jobs in Worcester