Apprenticeships & Graduates Education & Public Sector jobs Paid by the hour / Shift work

147 Customer Services jobs in Bishop Auckland, County Durham

Supervisor / Team Leader

Salary not available. View on company website.

Home Instead , Newtown, Stockton-on-Tees

  • Full time
  • Permanent

Apply on company site

Posted 1 day ago, 17 Mar

Customer Service Advisor

Salary not available. View on company website.

EE Limited, Thornaby-on-Tees, Stockton-on-Tees

  • Full time
  • Permanent

Apply on company site

Posted 2 days ago, 16 Mar

Specialist Customer Servi...

Salary not available. View on company website.

Barclays Bank Plc, Belmont, County Durham

  • Full time
  • Temporary

Apply on company site

Posted 2 days ago, 16 Mar

Successful jobseekers create high quality email alerts

A great alert means less time searching & more time applying.

Customer Care Support Ass...

Salary not available. View on company website.

Barclays Bank Plc, Belmont, County Durham

  • Full time
  • Permanent

Apply on company site

Posted 2 days ago, 16 Mar

NHS 111 Health Advisor

Salary not available. View on company website.

Practice Plus Group Holdings Limited, Newtown, Stockton-on-Tees

  • Full time
  • Permanent

Apply on company site

Posted 4 days ago, 14 Mar

Scheduler

Salary not available. View on company website.

Home Group Limited, Belmont, County Durham

  • Full time
  • Permanent

Apply on company site

Posted 4 days ago, 14 Mar

Warehouse Operative

Salary not available. View on company website.

PLUMB CENTRE, Ryhope, Sunderland

  • Full time
  • Permanent

Apply on company site

Posted 5 days ago, 13 Mar

Operations Assistant

Salary not available. View on company website.

PLUMB CENTRE, Ryhope, Sunderland

  • Full time
  • Permanent

Apply on company site

Posted 5 days ago, 13 Mar

Customer Service Advocate

Salary not available. View on company website.

THE JEYA GROUP LTD, Grangetown, Sunderland

  • Full time
  • Temporary

Apply on company site

Posted 5 days ago, 13 Mar

Sales Person

Salary not available. View on company website.

Civils and Lintels, Durham

  • Full time
  • Permanent

Apply on company site

Posted 5 days ago, 13 Mar

Cinema Manager

Salary not available. View on company website.

Vue Entertainment, Pierremont, Darlington

  • Full time
  • Temporary

Apply on company site

Posted 5 days ago, 13 Mar

Customer Service Represen...

Salary Not Specified

Ee, Pierremont, Darlington

  • Full time
  • Permanent

Apply on company site

Posted 5 days ago, 13 Mar

Customer Service Represen...

Salary Not Specified

Ee, Thornaby-on-Tees, Stockton-on-Tees

  • Full time
  • Permanent

Apply on company site

Posted 5 days ago, 13 Mar

Customer Service Represen...

Salary Not Specified

Ee, Chilton Lane, County Durham

  • Full time
  • Permanent

Apply on company site

Posted 5 days ago, 13 Mar

Call Center Operator - Un...

Salary Not Specified

Ee, Chilton Lane, County Durham

  • Full time
  • Permanent

Apply on company site

Posted 5 days ago, 13 Mar

Sales Advisor - Uncapped ...

Salary Not Specified

Ee, Woodham Village, County Durham

  • Full time
  • Permanent

Apply on company site

Posted 5 days ago, 13 Mar

Sales Associate - Uncappe...

Salary Not Specified

Ee, Chilton Lane, County Durham

  • Full time
  • Permanent

Apply on company site

Posted 5 days ago, 13 Mar

Call Center Operator - Un...

Salary Not Specified

Ee, Thornaby-on-Tees, Stockton-on-Tees

  • Full time
  • Permanent

Apply on company site

Posted 5 days ago, 13 Mar

Sales Associate - Uncappe...

Salary Not Specified

Ee, Eaglescliffe, Stockton-on-Tees

  • Full time
  • Permanent

Apply on company site

Posted 5 days ago, 13 Mar

Sales Associate - Uncappe...

Salary Not Specified

Ee, Spennymoor, County Durham

  • Full time
  • Permanent

Apply on company site

Posted 5 days ago, 13 Mar
Close

Supervisor / Team Leader

Salary not available. View on company website.

Home Instead , Newtown, Stockton-on-Tees

  • Onsite working
  • Full time
  • Permanent

Posted 1 day ago, 17 Mar

Job ref: f9886f65023e421f945c90c6207fb820

Full Job Description

We have an exciting opportunity for a talented, enthusiastic and 'can-do' Care Support Supervisor to join our award-winning team:

  • CQC rated 'Outstanding'
  • 5 Star Best Employer in Care (last 5 years!)
  • Most recommended and highest rated Care Company in this area (last 6 years!)
  • Because of our excellent reputation, we are expanding rapidly throughout the Cleveland area and are looking for the right person with excellent customer service, administrative, IT and people skills to help drive our highly regarded care business forward. This role offers great career prospects and the chance to be part of a strong supportive, friendly team providing the very best companionship, home help and personal care services for elderly people who wish to remain happily, safely and independently at home. All our visits with clients are for at least an hour, often more and our Care Professionals visit the same clients providing consistency and the opportunity to develop, meaningful, trusting and long term relationships. It will be your job to ensure all our Clients are receiving the exceptional service they expect and that our Care Professionals are well supported and managed to ensure they deliver, over and above, all our clients requirements. We're very proud of our team and our well-earned reputation for providing exceptional, quality care and support. However, this can only happen if we continue to employ the right calibre Supervisory staff driving our operation as we continue to grow. Will you be our next rising star? As a Supervisor you will be an ambassador for the excellent service that we provide, supporting our amazing Care Professionals to provide the very best companionship, home help, personal care, dementia and sometimes end-of life services to our clients. Your job will entail the responsibility for the quality control throughout our service; Care Professionals Carrying out effective and meaningful Supervisions, Appraisals and Support Visits with our Care Professionals - ensuring complete employee engagement. 100% of our employees last year said they were proud to work for the company. You need to be a really effective 'people person'. Carrying out Care Certificate Touchpoints and Observations to demonstrate we have a well-trained, competent and capable workforce and mentoring employees to be the best they can be. You will have a keen eye for detail and perfection as you audit all paperwork including daily activity logs to ensure everything we, and our CAREGivers do, complies with our policies and procedures; CQC Regulations and Safeguarding protocols. Clients You will visit clients, enhancing our relationship with them, carrying out needs assessments, updating care plans, matching and introducing CAREGivers ultimately representing the company as the premium care provider in the area. In the future you will carry out customer assessments prior to them receiving care from us and attend the customers first care visit to introduce their CAREGiver to them offering a truly personalised service, bespoke to their individual needs, wants and aspirations. You will produce highly individualised and comprehensive care plans at first and subsequent reviews which we do regularly to ensure we are always up to date with changing clients needs and ensuring our CAREGivers are always meeting those needs. You will work closely with the office team to ensure our service provision is the best it can be for every individual client and their family. You will ensure you know, understand their needs and be able to provide great inspiration to all of our CAREGivers. You will also spend part of your role in the office doing administration. You will be part of the 24/7/365 on-call rota and you will also be required to visit clients when on call if there is no CAREGiver available, though this is rare.

Do you like this job?

We can email jobs like this to your inbox

  • Facebook

Copy the direct link to this job

www.jobs24.co.uk/job/supervisor-team-leader-124779314

About this company

Displaying results 1 to 20 of 147 found
Create a high quality job alert