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Salary not available. View on company website.
Scientific Laboratory Supplies, Lace Market, City of Nottingham
- Onsite working
- Full time
- Permanent
Posted today, 10 Mar
Job ref: 5b6cb37bd13c4868afd279f6870e36c4
Full Job Description
As a Customer Service Coordinator you will be managing a portfolio of customers, you will have the opportunity to build good relationships with those customers which will also allow you to be reactive to issues before they become a problem. Providing excellent customer service should be a passion of yours, where you love to go the extra mile and take huge amounts of pride in your work., n
- Delivering second to none customer service to the customers, dealing with a wide range of day-to-day queries around, orders, products and returns.\n
- Communicating clearly and working closely with your sales Manager.\n
- Build and develop strong relationships with internal stakeholders to ensure customer needs are met.\n
- Handling customer calls and emails in relation to orders, delivery and general enquiries.\n
- Ordering processing and fulfilment for assigned customers.\n
- Processing customer returns\n
A passionate and enthusiastic Customer Service Coordinator who enjoys problem solving and dealing with challenges, whilst delivering exceptional customer experience.\n - Committed to providing an outstanding customer journey.\n
- Ability to thrive in a busy environment.\n
- Great attention to detail.\n
- The ability to keep calm under pressure and be able to priorities and reprioritise your day.\n
- Being able to work on your own initiative is essential as you will be largely managing your own workload, it is key you are a team player to muck in and support your colleagues at busy times.\n
- Excellent communications skills and enjoy dealing with all levels of people, both internal and external stakeholders.\n
- Ability to think on your feet in a fast-paced environment.\n
SLS are the UK's largest independent supplier of laboratory equipment, chemicals & consumables. Because of our independence, we have a unique approach to sourcing & supplying the highest quality, best value products & brands.
Scientific Laboratory Supplies are looking for a Customer Service Coordinator to join our innovative & fast paced business based in Nottingham. You will join us on a full-time, permanent basis to join our and in return, you will receive a competitive salary., n - Alongside our commitment to your professional & personal development, Customer Service Coordinator will also receive a generous benefits package including:\n
- 25 days annual leave plus Bank Holidays\n
- Company pension\n
- Enhanced Maternity & Paternity leave\n
- Small, friendly, & sociable teams with staff events\n
- Career opportunities for development & progression\n
- Company profit bonus schemes\n
- We are also proud to be a Living Wage Employer\n
- Cycle2work schemes\n
