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164 Customer Services jobs in Ely

Operations Delivery Manag...

£43588-£50018

Network Rail, Adamsdown, Caerdydd - Cardiff

  • Full time
  • Temporary

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Posted 1 day ago, 9 Mar

Customer Service Assistan...

Salary not available. View on company website.

Compass Group PLC, Cwmbach, Rhondda Cynon Taf - Rhondda Cynon Taf

  • Part time
  • Temporary

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Posted 2 days ago, 8 Mar

Customer Service Advisor

Salary not available. View on company website.

EE Limited, Penarth, Bro Morgannwg - the Vale of Glamorgan

  • Full time
  • Permanent

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Posted 2 days ago, 8 Mar

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Customer Services jobs Ely

Customer Service Advisor

Salary not available. View on company website.

EE Limited, Ty-Du, Casnewydd - Newport

  • Full time
  • Permanent

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Posted 2 days ago, 8 Mar

Case Manager

Salary not available. View on company website.

International Medical Group, Adamsdown, Caerdydd - Cardiff

  • Full time
  • Temporary

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Posted 2 days ago, 8 Mar

Customer Service Advisor

Salary not available. View on company website.

EE Limited, Barry Island, Bro Morgannwg - the Vale of Glamorgan

  • Full time
  • Permanent

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Posted 2 days ago, 8 Mar

Customer Service Assistan...

Salary not available. View on company website.

World Duty Free S.r.l., Adamsdown, Caerdydd - Cardiff

  • Part time
  • Permanent

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Posted 2 days ago, 8 Mar

Hire Controller

Salary not available. View on company website.

Sunbelt Rentals Limited, Tremains, Pen-y-bont ar Ogwr - Bridgend

  • Full time
  • Permanent

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Posted 2 days ago, 8 Mar

Senior Pricing Analyst

Salary not available. View on company website.

Admiral Group Plc, Adamsdown, Caerdydd - Cardiff

  • Full time
  • Permanent

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Posted 2 days ago, 8 Mar

Supplier Liaison Assistan...

£24750

Admiral Group Plc, Adamsdown, Caerdydd - Cardiff

  • Full time
  • Permanent

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Posted 2 days ago, 8 Mar

Credit Control Handler

£24750

Admiral Group Plc, Adamsdown, Caerdydd - Cardiff

  • Full time
  • Permanent

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Posted 3 days ago, 7 Mar

Sales Development Represe...

£25000

Spicerhaart, Adamsdown, Caerdydd - Cardiff

  • Full time
  • Permanent

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Posted 3 days ago, 7 Mar

Car Park Assistant - Newp...

Salary not available. View on company website.

National Trust, Baneswell, Casnewydd - Newport

  • Full time
  • Temporary

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Posted 4 days ago, 6 Mar

Administrator (Maternity ...

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Rock UK, Treharris, Merthyr Tudful - Merthyr Tydfil

  • Part time
  • Temporary

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Posted 4 days ago, 6 Mar

Billing Officer

Salary not available. View on company website.

Caerphilly County Borough Council, Cefn Hengoed, Caerffili - Caerphilly

  • Full time
  • Temporary

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Posted 5 days ago, 5 Mar

Shop Supervisor

Salary not available. View on company website.

Greggs Plc, Cardiff

  • Part time
  • Permanent

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Posted 5 days ago, 5 Mar

Customer Resolutions Exec...

£23000-£27000

The Trust, Adamsdown, Caerdydd - Cardiff

  • Full time
  • Permanent

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Posted 5 days ago, 5 Mar

Booking On Administrator

Salary not available. View on company website.

ADEY Limited, Bondfield Park, Caerffili - Caerphilly

  • Full time
  • Permanent

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Posted 5 days ago, 5 Mar

Optical Assistant Apprent...

£16,640 a year

SPECSAVERS OPTICAL SUPERSTORES LIMITED, Clevedon, North Somerset

  • Full time
  • Permanent
  • Apprenticeship programme

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Posted 1 week ago, 3 Mar

Trainee Pest Control Tech...

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Rentokil, Aberpennar, Rhondda Cynon Taf - Rhondda Cynon Taf

  • Full time
  • Permanent

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Posted 1 weeks ago, 2 Mar
Close

Operations Delivery Manager

£43588-£50018

Network Rail, Adamsdown, Caerdydd - Cardiff

  • Onsite working
  • Full time
  • Temporary

Posted 1 day ago, 9 Mar

Job ref: c69ba41d3249492b9832f11498ad3999

Full Job Description

Your Main Responsibilities will be to:

1. Lead a strong, challenging safety culture throughout all aspects of possession delivery activities including, but not limited to, PICOP briefings, competency assessment and possession assurance audits.

2. Lead, direct and manage all in house and contracted possession management staff, acting as a role model and mentor, implementing Network Rail policies professionally and efficiently.

3. Lead investigations into all possession related incidents/operational close calls, liaising and supporting with all Works Deliverers, Operational staff and possession delivery stakeholders.

4. Manage the safe and efficient delivery of all possession plans.

5. Manage possession delivery teams to minimise exposure to Schedule 8, facilitating right time service start up including contingency plans.

6. Manage compliance of possession management teams, buildings, vehicles and equipment in line with relevant company standards rules and regulations.

7. Support the development and validation of the Route Engineering Access plan through the planning process.

8. Produce all safety critical and delivery documentation for possession management activities as required to optimise safe and effective use of access opportunities.

9. Provide accurate and comprehensive possession reporting to works deliverers, operational staff and key stakeholders to enable continuous improvement.

10. Promote a proactive continuous improvement culture, sharing knowledge and best practice across the industry., Diversity and inclusion are more than just buzz words for us. We’re constantly striving to make sure we provide a welcoming and safe environment for everyone. We recognise that certain groups are under-represented within our team and we’re working closely with our regional diversity and inclusion networks to make sure we support these groups as best as we can.

We are working in conjunction with the Cultural Fusion team. If you would like support with your application or interview please contact Wales&WesternCulturalFusion@networkrail.co.uk or visit the connect page: Wales and Western Cultural Fusion (sharepoint.com). For all other support please contact your HR Business Partner.

· Relevant successful experience in a front-line delivery operations role

· Demonstrable leadership, management, motivational and communication skills

· Knowledge of possession safety rules and regulations

· Knowledge of relevant railway geography and network capability

· Analytical thinking and the writing of reports

· Knowledge of factors and activities critical to efficient possession delivery

· Able to evaluate complex factors and produce business-led customer focused solutions

· Able to work well under pressure

· Able to engage with customers and build collaborative relationships with stakeholders

· Able to prioritise and organise workload to ensure deadlines are met

· Local / Formal incident and accident investigation competence

· PTS/IWA/COSS/PICOP/ AOD duties

· Excellent communication skills and customer focussed approach

· UK driving license

Desirable

· Protection Controller

At Network Rail, we’re part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain, and operate our network.

Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We’re an organisation where people matter. When you're part of our team, you matter to us, and you matter to millions. Watch our video to find out more!

The Wales & Western region includes more than 2,700 miles of railway and we serve communities and businesses of Wales, the Thames Valley, West of England, and the Southwest Peninsula.
Our ambition to be responsive to passengers and freight users drives us every day and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues, and protecting safety and wellbeing.

About our people and the recruitment process - We’re an inclusive employer of choice and we welcome applications from everyone!

· Privileged staff travel - Leisure travel discount of 75% on all leisure travel and includes family members.

· A subsidy of up to 75% on rail and underground season tickets if you travel to work on the train.

· GWR ticket alliance – Heavily discounted all day passes for you and up to 3 friends and family to use across the GWR network.

· Benefits package including healthcare offers, a cycle to work scheme, discounted healthcare club membership, and a discounted offers and benefits including childcare, healthcare and online shopping site.

· A range of Pension schemes to choose from

· Effectively manage work-life balance with a 35hrs per week contract, hybrid working, flexible working, flexible leave, and enhanced family friendly support.

· 5 days paid volunteering leave.

· 2 weeks paid reserve leave for the Armed Forces community.
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Direct job link

www.jobs24.co.uk/job/operations-delivery-manager-124744105

About this company

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