26 Customer Services jobs in Haverhill, Suffolk

Loss Prevention Partner

Salary not available. View on company website.

John Lewis Plc, Newtown, Cambridge

  • Full time
  • Permanent

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Posted 1 day ago, 2 Feb

Shift Leader

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Caffe Nero, Little London, Essex

  • Full time
  • Permanent

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Posted 2 days ago, 1 Feb

Plumbing & Heating Sales ...

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Huws Gray, Saffron Walden, Essex

  • Full time
  • Permanent

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Posted 3 days ago, 31 Jan

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Customer Services jobs Haverhill, Suffolk

Fleet Service Advisor

Salary not available. View on company website.

Marshall of Cambridge, Fen Ditton, Cambridgeshire

  • Full time
  • Permanent

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Posted 3 days ago, 31 Jan

Revenue Protection Office...

£27049

Ga Hapi Benefits App, Burton End, Essex

  • Full time
  • Permanent

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Posted 3 days ago, 31 Jan

Shift Leader

£24253

Caffe Nero, Little London, Essex

  • Part time
  • Permanent

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Posted 3 days ago, 31 Jan

Assistant Manager

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Caffe Nero, Bishop's Stortford, Hertfordshire

  • Full time
  • Permanent

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Posted 4 days ago, 30 Jan

Careers Distribution Supe...

£28600

Cambridge University Press & Assessment, Stapleford, Cambridgeshire

  • Full time
  • Temporary

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Posted 4 days ago, 30 Jan

Sales-Clerk

£26517

Ga Hapi Benefits App, Newtown, Cambridge

  • Full time
  • Temporary

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Posted 4 days ago, 30 Jan

Careers Senior Product Ma...

£58500

Cambridge University Press & Assessment, Newtown, Cambridge

  • Full time
  • Temporary

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Posted 5 days ago, 29 Jan

Barista

Salary not available. View on company website.

Caffe Nero, Bury St Edmunds, Suffolk

  • Part time
  • Permanent

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Posted 1 week ago, 27 Jan

School Unit Manager

Salary not available. View on company website.

Chartwells Schools Dining Services, Halstead, Essex

  • Full time
  • Temporary

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Posted 1 weeks ago, 25 Jan

Team Manager

£41400

EAST OF ENGLAND CO-OPERATIVE SOCIETY LIMITED, Burwell, Cambridgeshire

  • Full time
  • Permanent

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Posted 1 weeks ago, 25 Jan

Dispensing Optician

Salary not available. View on company website.

Boots Company Plc, Cambridge

  • Full time
  • Permanent

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Posted 1 weeks ago, 24 Jan

Level 3 Qualified Persona...

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The Gym Group , Bury St Edmunds, Suffolk

  • Part time
  • Permanent

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Posted 1 weeks ago, 24 Jan

Sales Executive

Salary Not Specified

BMW, Bury St Edmunds, Suffolk

  • Full time
  • Permanent

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Posted 1 weeks ago, 24 Jan

Careers Application Suppo...

£37425

Cambridge University Press & Assessment, Newtown, Cambridge

  • Full time
  • Permanent

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Posted 1 weeks ago, 23 Jan

Careers Customer Service ...

£27650

Cambridge University Press & Assessment, Newtown, Cambridge

  • Full time
  • Permanent

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Posted 1 weeks ago, 22 Jan

Business Support Assistan...

£35173

UK Power Networks, Bury St Edmunds, Suffolk

  • Full time
  • Permanent

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Posted 1 weeks ago, 22 Jan

Contact Centre Agent

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Cambridge University Hospitals NHS Foundation Trust, Newtown, Cambridge

  • Full time
  • Permanent

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Posted 1 weeks ago, 21 Jan
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Loss Prevention Partner

Salary not available. View on company website.

John Lewis Plc, Newtown, Cambridge

  • Onsite working
  • Full time
  • Permanent

Posted 1 day ago, 2 Feb

Job ref: 580c6d8be1274a37995e162b306e5358

Full Job Description

Loss Prevention Partner


Cambridge


Employer: John Lewis


Salary: £24,400 - £32,000 Annual per year


Reference: JOB_POSTING-3-175958/949


Date added: 12 hours ago


Due to its nature, you need to be 18-years or older to work in this role. You'll work on a rota basis and will be required to work a variety of shifts, including evenings and weekends. Please note: The salary stated for this role will be pro-rated due to the required hours for this vacancy. The pay range stated only reflects the pay for full time hours of 37.5 hours per week. This vacancy is being advertised as 20 hours per week.


Key Responsibilities


As a Loss Prevention Partner your day will be varied but day-to-day responsibilities will include:



  • Be a point of contact for branch Profit Protection related issues, and escalate as required.

  • Mitigate the risk of malicious harm to Partners and Customers.

  • Manage shrinkage performance within budget and risk appetite.

  • Address all aspects of shrinkage, including; external and internal dishonesty, procedural failure and administrative error.

  • Support and coach fellow Partners on how to minimise shrinkage and complete procedures correctly to protect our profits.

  • De-escalate conflict situations in the shop professionally (at times, you may be required to detain or ban individuals who are committing offences in our shops).

  • Support with investigations where required.


Essential skills/experience you'll need



  • Excellent verbal and written communication skills.

  • Confidence in resolving conflict.

  • Great attention to detail with ability to spot trends and signs of profit loss.

  • Good customer service and relationship building skills.


Desirable skills/experience you may have



  • Previous experience of working in a loss prevention role and a customer facing environment would be beneficial but is not essential as you will receive full and comprehensive training in the first few weeks of starting in your new role.


#s1-Gen

Due to its nature, you need to be 18-years or older to work in this role. You'll work on a rota basis and will be required to work a variety of shifts, including evenings and weekends. Please note: The salary stated for this role will be pro-rated due to the required hours for this vacancy. The pay range stated only reflects the pay for full time hours of 37.5 hours per week. This vacancy is being advertised as 20 hours per week Key Responsibilities As a Loss Prevention Partner your day will be varied but day-to-day responsibilities will include: - Be a point of contact for branch Profit Protection related issues, and escalate as required. - Mitigate the risk of malicious harm to Partners and Customers. - Manage shrinkage performance within budget and risk appetite. - Address all aspects of shrinkage, including; external and internal dishonesty, procedural failure and administrative error. - Support and coach fellow Partners on how to minimise shrinkage and complete procedures
correctly to protect our profits. - De-escalate conflict situations in the shop professionally (at times, you may be required to detain or ban individuals who are committing offences in our shops). - Support with investigations where required Essential skills/experience you'll need - Excellent verbal and written communication skills. - Confidence in resolving conflict. - Great attention to detail with ability to spot trends and signs of profit loss. - Good customer service and relationship building skills. Desirable skills/experience you may have - Previous experience of working in a loss prevention role and a customer facing environment would be beneficial but is not essential as you will receive full and comprehensive training in the first few weeks of starting in your new role.
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Direct job link

www.jobs24.co.uk/job/loss-prevention-partner-124566988

About this company

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