57 Full time, Customer Services jobs in Hucknall, Nottinghamshire

As Technical Assistant, you will supports the Boots Beauty & Personal Care Technical team in delivery of new products in to Boots. Your role would be to manage the technical data for our products, the specification, validation and compliance of new product keeping the customer at the heart of decision making. Projects will vary in complexity, you will liaise with a wide network of internal and external stakeholders to ensure all data is available to meet consumer needs and optimised to the right quality and within agreed timescales., You will help ensure all technical activities are completed promptly ensuring new products are launched on time and existing products remain available. Responsibilities include: · Ensure all products have the correct documentation in place and is maintained throughout the product lifecycle · Manage the approved samples and release to market. · Control and loading documents onto information management systems · Maintain technical data systems following quality management system requirements. · Use process & systems knowledge to identify and implement new or improved ways of working. · Managing technical queries and complaints from customers · Coordinating on behalf of the technical team complex initiatives such as ongoing product compliance and new accreditations for the Boots brand · Managing key stakeholders to ensure deadlines are met · Adopting all applicable processes and procedures in line with the Quality Management System. · Managing budget administration including raising POs, tracking invoices, overall project budget reports.

· Pro-active and keen to learn and develop at all times · Ready to question and challenge the status quo · Strong drive, determination and resilience · Have a natural ability to build relationships with colleagues · Willingness to deliver on difficult deadlines while understanding the underlying strategy with attention to detail and data accuracy.

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.