59 Customer Services jobs in Mansfield

As a member of this high performing department, you will play an integral role with responsibilities including:

• Providing market leading fulfilment of new vehicles to Pentagon Corporate Fleet customers.
• Creating or engaging high quality digital systems to streamline all areas of Pentagon Corporate Fleet.
• Delivering the desired volume of vehicles monthly, to meet sales objectives.
• Ensuring correct quality of preparation to meet brand and company standards.
• Leading, recruiting, developing and retaining quality people to deliver the company objectives.
• Helping to establish and manage all key suppliers to this business unit.
• Effective and timely reporting of activities and outputs.
• Helping MOTUS Group UK to achieve industry-leading standards process efficiency.
• Ensuring profit margins are controlled and meet Pentagon KPIs.
• Maintaining database of company policies and ensuring they are always up to date.
• Responsibility for Pentagon Corporate Fleet Health and Safety activities
• Managing relationships with converters and other Motus business areas to ensure a smooth order to delivery process.
  
  Have previous experience within a Vehicle PDI and preparation setting
• Enjoy providing a first-class customer service experience
• Are great at motivating team members to achieve fantastic results, Have an excellent understanding of customer service.
• Demonstrate excellent attention to detail and be methodical in work processes.
• Show excellent organisational skills and the ability to adhere to strict deadlines.
• Be skilled in building and maintaining effective working relationships.
• Be both Self-disciplined & self-motivated
• Demonstrate a strong team player mentality alongside an empathetic and tolerant attitude.
• Possess strong written and verbal communication skills.
• Be computer literate with an ability to understand digital processes.
• Ideally have process management experience.
  
  At Pentagon, we believe that diversity and inclusion are fundamental to our success.
We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents. Our values are chosen and driven by our colleagues, incorporating , trust , respect , integrity and communication , to create and maintain a positive , collaborative culture. Our vision, is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come. For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website!

When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:
• 31 days holiday per year (including Bank Holidays) that will increase with length of service.
• Recommend a Friend Scheme.
• Discounted days out with family and friends.
• Retail discounts saving £££'s on shopping and dining out.
• Fully funded, Nationally Recognised Qualifications.
• Manufacturer specific training.
• Salary Finance.
• 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
• Team member Pension Scheme contributions.
• Friends & family Customer Referral Payments
• Discounts on products and services that we provide for family and friends.
We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.