Job Description: A/R Credit Collections Representative will be mainly responsible for collections from our EMEA customers. This includes calling clients directly and troubleshooting any issues that may arise. The person will work with our Sales Team to understand the nature of the contracts and to efficiently set permanent communications channels with our clients' Accounts Payable teams. What Are Your Responsibilities!

Pro-actively ensuring cash collection on due dates.
Work with clients on various inquiries, while tracking down outstanding debt.
Allocate cash receipts, balancing customer accounts.
Prepare aging reports and calculate Bad Debt accrual according to company policies.
Track withholding of taxes, The aging and DSO are reduced and kept low.
Cash collection Dollar targets are met.
Clients will systematically call/email to advise of payment.
Month-end close activities performed accurately and timely.

Track record of delivery within Collections.
Shown experience with leading multiple currencies in various countries.
Knowledge of VAT and other country specific invoicing requirements
High level of communication with a keen eye for detail.
Develops rapport quickly and is an outstanding partner.
Takes accountability for their work and is always looking to improve.
Bilingual-French, German, Dutch - Written & Spoken skills.

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.