185 Customer Services jobs in Whitley Bay, North Tyneside

Here at the Partnership, our Transport Administrator will take ownership of the department's operational success by assisting site management with daily tasks and project work, supporting continuous improvement initiatives and using your customer experience to be an ambassador of John Lewis and Partners. As our Transport administrator, you will:

• Undertake administrative tasks relating to Transport and vehicle legal compliance amongst other administration duties.
• Ensure the operation remains legally compliant with adherence to Domestic and EU Driver's Hour regulations.
• Maintain effective relationships with external service providers & internal vehicle maintenance units.
• Monitor customer delivery routes to ensure high levels of customer service are met.
• Effectively communicating with all Partners and raising operational issues to the Transport/Site Management Teams in a timely manner, providing handovers at the end of your shift.
  
  Excellent PC Skills including Google Docs, Google Sheets, Google Slides, Word, Excel and PowerPoint
• Experience with Transport Compliance systems for defective vehicles and driver's hours.
• Maths and very good communication skills, both verbal and written
• Good working knowledge of IT Systems
• Previous Administration experience
Desirable Skills you can bring:
• Very good organisation and planning skills with a good working knowledge of Transport Legislation
• Knowledge of Telematics systems & Routeplanner
  
  We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.
We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.