13 Full time, Customer Services jobs in Worcester

Finance Officer

Employer: Worcestershire County Council

Location: Worcester

Salary: Scale 5

Closing date: 4 Apr 2025

Reference: WCC/TP/3335/309

Sector: Local Councils

Job Type: Finance

Contract Type: Permanent

Working Pattern: Standard

Hours: Full-Time

Job Details

Job Title: Finance Officer

Salary: £26,213 - £28,435 per annum

35 Hours per Week

Location: Wildwood Offices/County Hall Campus - Worcester

Team: WBU/Direct Payment Audit

Permanent

Within Finance Operational Support (FOS) we are continually working to ensure the services we deliver support the wider business, our service users, and our customer journey too. We have recently transformed the service we provide to Adults Social Care delivering Financial Support to Adults Direct Payments. Due to internal progression we are now looking for an additional Direct Payment Auditor to join the team. You will be responsible for reviewing spend on Direct Payment Accounts so attention to detail is key. You will also be liaising with service users, adult social care colleagues as well as other members of the team so good communication skills are essential. Ideally you will have a knowledge of Adults Direct Payments but more importantly is a willingness to learn new processes and improve service delivery.

Benefits

You'll find an overview of the benefits Worcestershire County Council have to offer on our webpage:

• Great Holiday Entitlement: As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years. If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you're successful and want to take advantage of this do let us know!
• Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
• Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.
• Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible.

Equality & Diversity: The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.

Application Closing Date: 4th April 2025

Anticipated Interview Date: 14th and 15th April 2025

Company

The work we do at Worcestershire County Council matters! We are there for the most vulnerable people in society who need us the most, we are helping to build a successful and growing local economy, we protect our environment, we improve outcomes for our children, young people and families, and we help ensure our residents are healthier, live longer and have a better quality of life. In short, what we do makes a difference to people's lives!

With so many ways to contribute, the chances are we have a job opportunity that's the career for you.

Notes for applicants

When you click 'apply', you will be re-directed to Worcestershire County Council's online application site.

To submit your application, you will need to login to our site (this is a separate login to WM Jobs).

First time applicants will be asked to create a new account. Please note, you are only able to view the Job Description and Person Specification on the WM Jobs board not via Worcestershire County Council's online application site.

If you have a disability and require reasonable adjustments, please let us know.

Contact details: recruitment@worcestershire.gov.uk

Company info

Telephone: 01905 846666

Location: Worcestershire County Council
County Hall
Spetchley Road
Worcester
Worcestershire
WR5 2NP
GB

#s1-Gen

Within Finance Operational Support (FOS) we are continually working to ensure the services we deliver support the wider business, our service users, and our customer journey too. We have recently transformed the service we provide to Adults Social Care delivering Financial Support to Adults Direct Payments. Due to internal progression we are now looking for an additional Direct Payment Auditor to join the team. You will be responsible for reviewing spend on Direct Payment Accounts so attention to detail is key. You will also be liasing with service users, adult social care colleagues as well as other members of the team so good communication skills are essential. Ideally you will have a knowledge of Adults Direct Payments but more importantly is a willingness to learn new processes and improve service delivery., While you are working hard, doing your best for the people of Worcestershire, we will do our best to provide an environment that supports and inspires you. Here are some of the top reasons why you should work here.

The work we do at Worcestershire County Council matters! We are there for the most vulnerable people in society who need us the most, we are helping to build a successful and growing local economy, we protect our environment, we improve outcomes for our children, young people and families, and we help ensure our residents are healthier, live longer and have a better quality of life. In short, what we do makes a difference to people's lives! With so many ways to contribute, the chances are we have a job opportunity that's the career for you.

• Great Holiday Entitlement: As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years. If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you're successful and want to take advantage of this do let us know!
• Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
• Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.
• Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible.
Equality & Diversity: The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.