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The Celtic Collection, Baneswell, Casnewydd - Newport
- Onsite working
- Full time
- Permanent
Posted 1 week ago, 15 Apr
Job ref: 2c3483a7d670409084b179fbda26302b
Full Job Description
- Carry out front of house procedures as per the daily checklists. This will Include opening/closing of the Spa
- Liaise with the Spa Therapists to ensure that treatment time guidelines are adhered to, and adjustments are made immediately to ensure the client's journey runs smoothly
- Have a full and up-to-date knowledge of the Resort facilities, services, and events
- Coordinate a guest's consultation records with the Therapists
- Ensuring that all relevant spa staff receive a print out of their daily schedule
- Perform therapies for guests when there is a shortage of Spa Therapists due to sickness/annual leave BE RECOGNISED AND REWARDED - As one of our 'Hospitality Heroes' you will receive a host of Company benefits such as -
- Access to career development training from day one
- FREE on-site parking
- Discounts on food & beverage and hotel stays
- Discounted leisure membership
- Free GP virtual appointment service
- 24/7 wellbeing helpline
- NEST pension scheme
- Social Club
- Staff appreciation events
- Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say -
- I am equipped, trained, and supported to do THE BEST JOB I CAN
- I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
- I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
- I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
- I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
- I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
VTCT NVQ Level 3 in Beauty Therapy - Experience in Microsoft Office, Outlook
- Minimum of six months' experience in a customer-facing role
- Excellent communication skills, being able to confidently speak with guests and colleagues IMPLEMENTING OUR 'YES YOU CAN' PHILOSOPHY, YOU WILL -
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