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Childrens Therapies Admin...

Salary not available. View on company website.

County Durham and Darlington NHS Foundation Trust, Birtley, Gateshead

  • Full time
  • Permanent

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Posted 3 weeks ago, 6 Feb

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Childrens Therapies Administrative Assistant

Salary not available. View on company website.

County Durham and Darlington NHS Foundation Trust, Birtley, Gateshead

  • Onsite working
  • Full time
  • Permanent

Posted 3 weeks ago, 6 Feb

Job ref: 973d7ce8f9234a2c9ef6e2fde7fb1160

Full Job Description

We have recently merged Childrens Occupational Therapy and Childrens Physiotherapy admin teams to create a small and friendly team of five admin assistants led by a team leader and reporting to the Head of Childrens Therapies.

The role itself is a great opportunity for someone who is seeking to work in busy admin environment, providing comprehensive administrative support to the countywide team of Childrens Occupational Therapists and Physiotherapists. You will assist with the organisation and timely completion of routine administrative tasks and duties, including supporting the central helpdesk facility, and be responsible for administrative and secretarial support to the Childrens Therapy Service.

We are seeking someone who is enthusiastic, motivated and can work as part of a team., Answering phone calls and dealing with appropriately.

Registering of new patients, scanning and placing on correct waiting list with appropriate time scale added.

Booking patients into Systmone rotas as required.

Completing admin tasks sent by clinical and non-clinical staff on Systmone.

Monitor waiting lists within SystmOne.

Registering of new patients, scanning and placing on correct waiting list with appropriate time scale added.

Supporting triage process to ensure triage is completed in a timely manner.

Access and answer generic email address as needed.

Sort both internal & external post daily or as required.

To take details of any complaints and use effective communication skills to ensure that the correct procedures are followed to ensure resolution.

Support SEND processes - coordinating responses and sending of Educational Health Care Plans to the appropriate Local Authority.

Contact patients to arrange / cancel / re-arrange appointments as needed.

Assist in covering holidays and duties when colleagues on leave.

Ensure tasks are completed.

To work with the Therapists in order to facilitate and process the workload of the Therapy service.

County Durham and Darlington NHS Foundation Trust is one of the largest integrated care providers in England, serving a population of around 600,000 people. We are a high performing organisation with a track record of success., If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
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Direct job link

www.jobs24.co.uk/job/childrens-therapies-administrative-assistant-124582855
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