Answering all telephone calls, dealing with queries, taking and recording dining room bookings and transferring all calls to the appropriate departments and to accurately take and pass on messages.
Liaise with the Secretary's office should you receive information regarding such arrangements as bedroom reservations and private party bookings
Assisting Members and visitors with all their queries and requests.
Storing and maintenance of all equipment accordingly and check regularly all stock under your control (i.e. Member's writing paper and envelopes).
Helping members and their guests with any luggage and the smooth check in and check out of guests according to 5 star service standards. E
Ensure sufficient supply of newspapers and pass on the newspaper orders for the bedroom.
Prividing door security, to arrange for cabs, use the cash-box to provide stamps phone cards or change
Being aware of all security and fire aspects and to act accordingly when appropriate, ensuring a hygienic and a safe working environment at all times. To be aware of all relevant legislation (HASWA, Food Hygiene and Safety Regulations, Fire Precautions etc.)
Maintenance of cleanliness of the area of responsibility i.e. vacuuming the stairs and mat each morning.

Previous Concierge or a Hall Porter experience within a Private Members Club or a 5 Hotel for a minimum of 3 years
Stability in your career to date.
Can do attitude.
Immaculate presentation.
Excellent communication skills.
Great communication skills, essential. is a good telephone manner, neat and legible handwriting.
Diplomatic, courteous and well presented at all times particularly as this post requires the incumbent to deal with our demanding members.

£30K per annum
08.30 - 16.30 work hours on a Monday - Friday basis
Meals on duty
Supportive and collaborative environment
Opportunities for career progression within the company.
6 weeks of annual leave