You'll champion our mission and values to create our Starbucks experience for our customers and partners.
You'll understand your market, getting to know the competition and can identify opportunities to drive store profitability and your business forward.
You'll be an ambassador for our partner networks, making sure our partners know, here they belong.
Executing the store operations through your team, on your scheduled shifts and on your days off making sure opening, close and weekends are covered by yourself and your team of partners
Analysing data and leveraging observations in store to inform decision making that improves both the customer and overall store performance
Working with your store leaders to use forecasting and scheduling tools to manage labour within the required budgets as well as recruitment of world class and diverse talent that meets the store needs
Cascading and rolling out of new initiatives to enable operational excellence and drive business results
Supporting the growth of your partners through performance and development, coaching and developing your team and building positive relationships to understand partner challenges, needs and aspirations
Setting challenging and realistic goals to drive engagement and improve partner performance

To be successful in the role, you'll have previous experience in leading a team in a dynamic retail or hospitality environment.

Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
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