We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.,

Food & Beverage Supervisor motives the team and to leads by example
Assist the Management team the Food & Beverage Manager in the smooth operation of the department.
Support and delivers training to team members, actively develops the skills and knowledge of their team
Have a visible presence within the outlet to ensure that all customer requests and queries are responded to promptly and effectively and points learned from complaints are used to enhance future customer service
Deal with guest complaints and reacts in a friendly and efficient manner, always ensuring guest satisfaction
Working and co-operating with colleagues to always enhance the guest experience
Continually developing new knowledge and skills to ensure best practice service delivery
A thorough knowledge and consistent delivery of the company standard operating procedures in the department and a general knowledge of all standards within the Hotel.
Food & Beverage Supervisor will have strong knowledge of Hotel's products: - Food & Beverage and auditing procedures
Ensure the department is always prepared for business and forthcoming days service
Communicating and cooperating with all colleagues in all departments
Always Ensuring there is a high standard of personal hygiene and personal presentation throughout the team
Ensure all Health & Safety /Food safety compliance are adhered to. Reports any hazard, accident, loss, or damage to management

Passionate and willingness to learn
Positive attitude and someone who makes our guests smile
Genuinely friendly and caring
Enjoys working as part of a team
Ambitious and hard working
Good organisational / time management skills.
Resilient, creativity, able multitask and can work under pressure
Good command of English language to enable communication with the team
Good communication and excellent grooming standards
Ability to work morning, afternoon/evening, and weekends
Deliver exceptional customer experiences all the time
Is the Food & Beverage Supervisor role for you for you, do you have you the skill set and experience to take on this role? Then what's stopping you?

The 4-star Mercure Sheffield St Paul's Hotel & Spa is a modern hotel in Sheffield, perfectly located in the heart of the city centre, close to the Lyceum and Crucible theatres, as well as Sheffield Hallam University. The hotel has 163 modern guest rooms, and all rooms have satellite TV and internet access. The in-site hotel Spa has a fully-equipped gym and an indoor heated pool, and the 7 function rooms are ideal for meetings and weddings.

£250, up to £1000 cash incentives when referring a friend to come and join our team - T&C's apply
Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
Meals provided whilst on shift
Sales incentives and initiative rewards
Discounted / Free use of leisure facilities - "Hotel specific"
Free Car Parking - "Hotel specific"
Stays in our hotels at discounted prices or
Even free stays in our hotels as one of our rewards & recognition incentives,
Opportunities for your personal development within the Hotel Group Brand Portfolio
Fully funded apprenticeships - T&C's apply
Annual Holidays entitlements inclusive of Bank Holidays
Opportunity to buy additional holiday entitlements
Pension enrolment