Assisting in ensuring the department runs smoothly when the Head Housekeeper is absent.
Ensuring vacant bedrooms are checked to the required standard before given back to reception.
Ensuring serviced rooms are spot checked every day to ensure they are being serviced to the required standard.
Ensuring new room attendants are trained on cleaning and servicing bedrooms to the required standard.
Compiling the room attendants' work lists and rotas in the absence of the Head Housekeeper.
Attending training sessions as and when required.
Reporting any maintenance needed in rooms
Carrying out cleaning and servicing of bedrooms from time to time.
Ensuring uniform standards are adhered to at all times
Ensuring all guests' requests are placed in room, i.e. robes, extra beds, cots, fridge, kettle, iron and ironing board, tea/coffee trays, fan, plus items that should already be in there.
Checking bedspreads, curtains and all other soft furnishings for repair and stains are deal with accordingly,
Check carpets for repair and stains and liaise with the Head Housekeeper

As Housekeeping Supervisor you will ensure that the room attendants are supervised on the floor, and rooms and corridors are cleaned and serviced to the required standard. You will be passionate about delivering professional, efficient and exceptional guest service at all times and will also possess strong organisational skills with a keen eye for detail. You will be instrumental in creating a home away from home for our guests.