An exciting opportunity has arisen in our Front of House Team in London on a fixed term basis. This is a chance to be part of a small team providing a high quality, professional reception and catering service to clients and staff. Working Monday to Friday in a varied shift pattern 08:00-16:00, 09:00-17:00 or 09:30 – 17:30.

Accountabilities

To be first point of contact. Meet and greet all Hymans Robertson clients and staff in a professional manner
Answer calls politely, quickly and efficiently using Microsoft Teams
Ensuring contractors and visitors sign in and out using our online visitor management system
Maintain the meeting room diaries using Outlook
Book and record all taxi bookings
Record and handle all incoming and outgoing couriers
Preparation of tea and coffee & order lunches when required
Monitor meeting rooms i.e. setting up and clearing rooms for lunches, meetings and events
Ensuring kitchen areas are clean and tidy and have sufficient stock
Ensuring efficient catering service for additional events
Managing delivery of all goods
Managing internal support calls
Managing other ad hoc administrative duties such as invoice processing, carrying out internal audits and carbon reporting
Generally assisting the Facilities Co-ordinator and Senior Facilities Manager on any other ad-hoc duties

Health and Safety

To ensure that all areas of responsibility comply with our own internal policies
To ensure all catering facilities adhere to food hygiene and H&S standards, training provided
To ensure the Senior Facilities Manager is aware of all contractors who may be onsite

Skills/Experience

The ability to communicate at all levels.
Strong efficiency and punctuality
Confident & polite telephone manor
A working knowledge of Microsoft Office
Previous experience in a customer facing role would be advantageous
Excellent communication skills, both verbally and written.
Exceptional organisation and time management skills.
Excellent team working skills, with the ability to work on own initiative.
Ability to work independently and collaboratively as a team.