We are looking for a Head Housekeeper to join the Grantley Hall team on a 12 month fixed term contract. The successful candidate will have full responsibility for cleanliness of the entire hotel, delivering a world-class product and ensuring that the Housekeeping department runs smoothly on a day to day basis at the highest possible standard.,

Assume responsibility for creating an ongoing training programme for all members of the Housekeeping department
Provide new team members with the departmental induction and ensure training is delivered in a personalised manner setting the team member up for success
Take responsibility for the completion of rotas for Deputy/Assistant Managers, Supervisors, Room Attendants, Public Areas, Turndown and any other members of the department, ensuring the department is operating within budget at all times
Analyse variances between budget and rota forecast on a daily basis to ensure the department has optimal level of staffing each day
Supervise team members who are servicing bedrooms to ensure the highest standard is being delivered
Ensure team members are completing bedrooms within the set time frame as directed to ensure maximum efficiency
Oversee the completion of monthly stock take for linens and guest amenities, keeping paperwork up to date and records easily accessible
Oversee the lost property procedures, ensuring items are accurately logged and safely secured as well as overseeing the appropriate disposal of these items
Assume responsibility for the checking and maintaining of machinery and all other departmental equipment (including laundry equipment) for faults and report on any defects to the maintenance department, raising required works to any third part providers or contractors.
Ensure all members of the department are raising any hazards, product or building defects to the maintenance department immediately
Be aware of individual responsibilities under the Health & Safety Work Act and ensure safe working methods are always observed
Ensure that all COSHH sheets are up to date and evidence that all team members have read and understood them
Ensure that requests by HOD's and members of the Senior Management Team are completed promptly

Previous experience managing a large team is essential
Previous experience as a Head Housekeeper in a 5 star hotel is desirable
Hands on approach to work, always being productive and looking to improve
Motivated to go the extra mile for guests and colleagues
Previous experience working with Forbes and LQA brand standards is desirable
Have a flexible mindset and can readily adapt to shifting priorities and work seamlessly within a diverse team

Competitive rate of pay plus monthly service charge, typically 2,400 annually
Tips typically over £200 per month (£2,400 per year)
Complimentary bespoke uniform and chef whites
Complimentary meals whilst on duty
Refer a Friend bonus - Earn up to £1000
Complimentary employee car parking
Complimentary state of the art onsite gym - with personal trainer support
31 days annual leave (including bank holidays) increasing with service
Professional development opportunities at all levels
Reimbursement on work shoes, sight tests and professional memberships
Modern and spacious discounted live in accommodation for eligible roles
Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
Employee Assistance Programme helpline and online support, along with wellbeing champions onsite
Team Member of the Month Awards
Discount on Grantley Halls Restaurants, Spa products and Gift Shop
Discounted stays at Grantley Hall, as well as other Relais & Chateaux and Pride of Britain Hotels
Cycle to work scheme
Access to Wagestream, allowing you to instantly access your wages
Simplyhealth - Health cash plan