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Stephenson QuarterMaintenance Assistant
£26437
Aimbridge EMEA, Newcastle upon Tyne
- Onsite working
- Full time
- Permanent
Posted 3 days ago, 25 Apr
Job ref: 676cce2e19e940c6a6b6540e3702d300
Full Job Description
As Hotel Maintenance Assistant you'll be responsible for ensuring the hotel's facilities, equipment, and grounds are well-maintained and in good working order. The role involves responding to maintenance requests, performing routine maintenance tasks, troubleshooting and repairing equipment, coordinating with vendors and contractors, and ensuring the hotel's facilities are clean, safe, and well-maintained for guests and employee This role is unlike any other in our hotel and you'll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
- Basic knowledge of maintenance and repair techniques: You will have a basic understanding of maintenance and repair techniques for plumbing, electrical, HVAC, and other equipment commonly found in hotels.
- Communication and customer service skills: The role requires interacting with guests and colleagues, so strong communication and customer service skills are essential.
- Attention to detail: You'll need an eye for detail to be able to identify potential maintenance issues before they turn into bigger problems.
- Time management: You'll need to be able to effectively manage your time to prioritise key hotel projects
- Technical skills: Basic knowledge of computer systems, software programs and digital tools such as maintenance management software and online scheduling tools would be highly advantageous to allow you to track work orders, manage inventory, and communicate with other departments. Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
- Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Staff meals on duty
- Starting salary above national minimum wage
- Access to hotel gym ans spa facilities
- Mo Rewards
- Free staff parking
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other., At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow' So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality. Crowne Plaza - Newcastle Stephenson Quarter Hawthorne Square, Forth Banks, Newcastle Upon Tyne, Tyne and Wear, NE1 3SA
As part of the Aimbridge team, you will have access to industry leading benefits that include