As a member of the Underwriting Service Support team, you will support Underwriters, Brokers and Customers throughout the end-to-end process. Your days will be varied with a mixture of face to face, telephone and written communication with the teams and Global customers you support. All of which will help you to build key relationships with your internal and external customers. Other activities include:

Collaborates within process stakeholders.
Acts as a mentor to junior colleagues, assisting with their development and supporting the whole team.
Meets stipulated timeframes and executes with high quality.
Supports the offshore team with any training and onboarding on further activities.
Independently handle and take responsibility for assigned accounts
Computing rates and premiums for policies, compiling appropriate; declarations, coverage forms, national/local forms, and optional endorsements, to complete a policy.
Reviewing risk in support of underwriting decisions.
Proactively escalate any problems and issues related to premium payment to the respective Account Manager, Underwriter and Underwriting Services.
Provides program overviews and statistics by producing reports from the reporting platform.
Prepares material for underwriting decision and make underwriting recommendations.
Follows up and manages on cash collection.
Prepares and delivers service presentations as required to brokers and/or customers.
Ensures and maintains data quality and integrity in systems used and performs quality reviews within or across teams.
Able to identify areas in need of continuous improvement and suggest solutions.

Are you looking to get into the world of Underwriting? Do you have an innovative and proactive approach with an eye for detail? This is an exciting and varied role with excellent scope for progression into an Underwriter role. Customer experience is key to what we do so if you share our passion, we would love to hear from you!
Have a passion for building fantastic working relationships with our customers
Accuracy and attention to detail
Ability to interpret a range of insurance documentation
Ability to proactively look for continuous improvement in daily tasks and confidence to challenge
Working as part of a team you will support others to achieve team goals
Confidence in own ability to make decisions
Exceptional time management and organisation skills

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we're creating a brighter future for our customers, our people and our planet.

12% defined non-contributory pension scheme.
Annual company bonus.
Income Protection.
Life cover - four times your salary.
25 days holiday a year plus bank holidays.
You can also request to swap UK bank holidays for days off that have cultural or religious significance to you.
The option to buy up to an additional 20 days or sell some of your holiday.
Three days paid volunteering.
Up to 16 weeks' full pay for maternity, paternity and adoption leave.
Access to Private medical insurance.
Virtual GP appointments.
Discounted gym membership.
Free flu jab.
Access to a wealth of support from our wellbeing partners.
Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the 'UN Business Ambition for 1.5 C' pledge.
Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.