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Posted today, 5 Mar
Job ref: e27fda773dfa4d37bf420a75619c5e2e
Full Job Description
This is an exciting opportunity to join our Birmingham Commercial Branch. We're looking for a Property & Casualty Underwriter. You will be focusing on servicing our Existing renewal book. All roles will support business targets in relation to the servicing of Broker and Client accounts, and queries, ensuring you support and underwrite within your authority. On a daily basis, you will ensure Customer Satisfaction by building rapport and providing excellent service to both internal and external customers, and in the long term, ensure retention of our clients.
- Building strong relationships with brokers, negotiating effectively, and providing excellent customer service at all times
- Broker visits in line with your aligned panel to discuss upcoming Renewals and strengthen relationships
- Working as part of a close-knit team to offer renewal terms before deadlines
- Thorough checking and issuing of renewal documents to clients
- Learning about different areas of the business from industry-leading Underwriters
- Support the wider teams by being proactive, enthusiastic and by challenging yourself to go out of your comfort zone.
- Provide suggestions to continuously improve the business in an ever-changing environment You will:
- Handle general Customers' queries via the telephone and in writing within agreed service standards.
- Underwrite New or Existing cases and process mid-term adjustments including analysis and compiling data for authority referrals.
- Handle internal Claims and Account queries.
- Negotiate within authority and refer where appropriate to maximise customer retention including persuading, influencing and convincing customers of the benefits of an opposed course of action.
- Anticipate likely objections and build effective responses.
You will need to demonstrate: - Experience of underwriting Commercial Combined &/or Property Owners risks
- Passion about your development
- Taking initiative and being proactive within a team
- Good verbal and written communication skills
- Attention to detail and good analytical skills
- Good decision-making skills
- Commitment to progressing towards CII qualifications is necessary for working within this technical team
Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us. Diversity & Inclusion At Allianz, we prioritize diversity and inclusion, demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community's Race at Work Charter signatories, and Armed Forces Covenant gold standard employer. We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success. We encourage our employees to advocate for their needs, whether it's assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements. - 25 days holiday
- Flexible buy/sell holiday options
- Hybrid working
- Annual performance related bonus
- Contributory pension scheme
- Development days
- A discount up to 50% on a range of insurance products including car, home and pet
- Retail discounts
Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that's perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That's on top of enjoying all the benefits you'd expect from the world's number one insurance brand, including: