IT&DT Officer
Conwy County Borough Council, Conwy, Conwy - Conwy
- Full time
- Permanent
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Conwy County Borough Council, Conwy, Conwy - Conwy
- Remote working
- Full time
- Permanent
Posted today, 30 Mar
Job ref: 07e27a4225554b93919d5c059bc16cb4
Full Job Description
This position will require the successful candidate to demonstrate initiative, a flair for innovation, and the ability to understand and learn technical concepts. The Authority utilises a wide array of technologies including MS 365 and Azure Active Directory, Citrix, VMWare, MS SQL, MS Exchange, SAN, all installed into an integrated Enterprise scale infrastructure. The IT department works to ITIL and Prince2 Project Management standards.
The duties of this post will require excellent soft skills due to frequent contact with computer users at all levels of the organisation. Applicants should have a good standard of Education preferably to HND, degree level or equivalent in an IT or related subject. IT technical support and / or IT system support experience and a passion for supporting IT in a customer oriented environment is essential.
Candidates should also possess a high level of organisational and project management skills with a willingness to attend both technical and personal development Training to achieve appropriate professional qualifications. The post involves travel to other sites within the Authority. Good communication skills in written and spoken English are essential. The ability to speak and write in Welsh is desirable in assisting the Department to provide a bilingual service to clients.
CMae Adran TG a Thrawsnewid Digidol Conwy yn chwilio am unigolyn brwdfrydig ac ymroddedig i ymuno â'u hadain Systemau a Chymorth TG fel Swyddog TG o fewn Tîm Cymorth TG Gofal Cymdeithasol, Addysg ac Ysgolion. Bydd dyletswyddau'n cynnwys gosod a chynnal cyfrifiaduron personol, perifferolion, iPads, dyfeisiau symudol ac argraffwyr. Bydd dyletswyddau hefyd yn cynnwys datrys problemau yn ymwneud â TG a adroddir gan ddefnyddwyr, datblygu datrysiadau newydd arloesol sy'n diwallu gofynion ein defnyddwyr a datblygu arbenigedd mewn meysydd technegol a gytunwyd. Byddai profiad o gefnogi datrysiadau technegol ym maes Gofal Cymdeithasol ac Addysg a/neu weithredu prosiectau Technoleg Gofal Cymdeithasol ac Addysg yn fanteisiol.
Ar gyfer y swydd hon, bydd gofyn i'r ymgeisydd llwyddiannus ddangos blaengaredd, dawn ar gyfer arloesedd a'r gallu i ddeall a dysgu cysyniadau technegol. Mae'r Awdurdod yn defnyddio ystod eang o dechnolegau gan gynnwys MS 365 ac Azure Active Directory, Citrix, VMWare, MS SQL, MS Exchange, SAN, i gyd wedi eu gosod mewn isadeiledd graddfa Enterprise integredig. Mae'r adran TG yn gweithio i safonau Rheoli Prosiect Prince2 ac ITIL., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
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