470 IT / Telecommunications jobs in Hackney

The firm is looking to recruit an IT Apprentice to provide support and administration for all desktopapplications, to take responsibility for the duties set out below, and to actively promote the best interestsof the firm at all times. The successful candidate will also work towards a level 3 InformationCommunication Technician (ICT) qualification. The starting salary for this role is £25,250.Key responsibilities

• Provide first level support of desktop applications, desktop hardware and peripheral devices
• Resolve IT problems and answer queries from users
• Liaise with external support resources where applicable
• Building/testing future desktop setups
• To assist any other member of the department to fulfil their duties
• To undertake any other duties which may reasonably be requested
• Assist with on-going training of existing user base
• Assisting users with sharing large files/documents (setting up file transfers and creating encrypted
USB's)
• Helping to create and maintain IT Helpdesk standards and best practices as well as training
documentation and help articles for users and the IT knowledge base
• Assist with the deployment of new software and hardware
• Involvement with testing of new desktop technologies and systems
• Administration of IT Assets, including keeping the asset management software up to date, We are based in modern offices at Blackfriars and very much value face to face collaboration and the social
element of working relationships. We have introduced a Remote Working Policy which enables staff to workin an agile way - we do not monitor attendance but ask that everyone spends more time in the office thanout of it, typically three days a week for full time staff.Our firm values, which we very much "live", are Ambition, Bravery, Curiosity and Friendliness. Theseunderpin all that we do across both our client work and our internal strategic decision making. None of ourlawyers have billing targets which means we can focus on doing the best for our clients while also havingthe time and capacity to assist each other in a genuinely collaborative working culture.Training & career progressionWe aim to have a coaching culture with regular informal feedback to supplement the formal appraisalprocess. Personal and professional development is much valued at all levels so we have a generousbudget which enables us to meet most ad hoc requests for additional training.Reward & benefitsOur salary and bonus structure reflects our absence of billing targets and collaborative culture and anybonus is paid as a simple percentage bonus across the whole firm. We have a flexible benefits packagethat is kept under regular review and is designed with the wellbeing of our staff and their families.Diversity & inclusionAt Bristows we are committed to championing equality, diversity and inclusion for all, and we are a proudsignatory of the Law Society's Diversity and Inclusion Charter. As a firm, and as individuals, we do all wecan to treat people fairly and with mutual respect. This commitment enriches our work and our workinglives and has played a key part in our success over the years.We have an active, partner-led Diversity & Inclusion group which runs awareness raising and educationalinitiatives in addition to ensuring that our policies and procedures remain inclusive.


• Friendly and willing to help others
• Able to use their own initiative
• Great customer service
• Methodical and thorough
  
  Bristows is a market leading law firm with a global client base across the life sciences and technology
sectors. The firm has maintained its high standing in the market with the strength of our legal expertise and our unique firm culture driven by our core values.