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Salary not available. View on company website.
Norfolk Community Health and Care NHS Trust, Norwich
- Onsite working
- Full time
- Permanent
Posted 2 days ago, 14 Mar
Job ref: 78de8fac381c4ad18c8152015334e7a3
Full Job Description
Customer Services comprises of a Service Desk team which provide first line technical support, acting as a single point of query into the organisation and a Desktop team which covers a geographical spread of 3,300 miles. The SystmOne IT team, the Infrastructure team and Security and Change team provide second and third line expertise in functional areas.
This role is working within the Service Desk, working as the initial point of contact for all IT related queries, providing first time fixes to incidents and providing excellent customer care. You will be supporting clinical and corporate staff both face to face and over the telephone. Supporting Windows 10, Office 365 and a number of internal applications., To maintain and increase customer productivity by providing first line customer focused information and advice, solving technical incidents and problems.
Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
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