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£22369-£23468
HCRG Care Group, Kingsmead, Bath and North East Somerset
- Onsite working
- Part time
- Permanent
Posted 2 days ago, 29 Mar
Job ref: 0d4d23a7532f41db838def28a6301731
Full Job Description
- Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective manner.
- Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team.
- Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
- Review patients' needs and help them access the services and support they require to understand and manage their own health and wellbeing, referring to social prescribing link workers, health and wellbeing coaches, and other professionals where appropriate.
- The duties and responsibilities to be undertaken by the Care Co-Ordinator may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Assistant Practice Manager/ Practice Manager, dependent on current business needs and evolving Practice workload.
Experience interacting with patients and/or customers. - IT literate; familiar with Windows applications and Microsoft Office. Ability to learn and use a range of clinical systems IT packages.
- Able to convey information in a clear, concise, warm and professional manner.
- Ability to work as part of a team and liaise with people of all levels.
- Ability to assess risk and operate with appropriate discretion.
- Strong organisational abilities.
- The skills and drive to support delivery of quality service.
At HCRG Care Group our approach to delivering healthcare services is innovative, refreshing and above all caring. We are committed to putting patient care first and we are looking for dedicated professionals who share our values and our passion for delivering quality care Based at New Court Surgery - Royal Wootton Bassett, you'll join a supportive team, working together to provide outstanding service to our patients and clinical teams. You will have the flexibility to work within a model that supports both on-site and hybrid working arrangements, depending on the nature of the role. HCRG Care Group is committed to fostering an agile and adaptable workforce to best meet the needs of our organization and service users., We change lives by transforming health and care. Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can. As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance, so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. - A salary of £22,369 (pro rata to hours worked) with group pension
- Free tea and coffee at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise
- An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding "good" or "outstanding" ratings from the Care Quality Commission
As a Care Coordinator, you'll be part of our valued team at New Court Surgery - Royal Wootton Bassett. You will feel valued as a Care Coordinator within HCRG Care Group, receiving access to exclusive rewards and benefits including:
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