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Receptionist/Care Navigat...

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Receptionist/Care Navigator

Salary not available. View on company website.

Primary Care Careers, Manningtree, Essex

  • Onsite working
  • Part time
  • Permanent

Posted 1 day ago, 2 Apr

Job ref: 22ad2f678664424796ab9ab7f121e5cb

Full Job Description

Lawford Surgery has an opportunity for a receptionist to join our team on a part-time basis for approximately 20-25 hours per week. There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed.,

  • Greeting and directing all patients.
  • Assisting GP with online triage.
  • Making appointments face to face, online and via telephone.
  • Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
  • Dealing with requests for information, and patient enquiries.
  • Advising patients of practice procedures.
  • processing requests for new patient registrations.
  • Answering the telephone, promptly.

    Lawford Surgery is based in Manningtree, Essex. We are a semi-rural practice with approximately 4,700 patients. The successful candidate will join our nursing team and be supported by our principal GP, salaried GP and 2 regular locum GPs along with PCN clinical staff including a paramedic, clinical pharmacist and physiotherapist.

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