17 Full time, Procurement jobs in Mansfield

Customer Service Speciali...

Salary not available. View on company website.

Sherwin Williams, Orchard Square, Sheffield

  • Full time
  • Permanent

Apply on company site

Posted today, 12 Feb

Associate Sustainable Was...

Salary not available. View on company website.

Slr Consulting Limited, Orchard Square, Sheffield

  • Full time
  • Permanent

Apply on company site

Posted today, 12 Feb

Senior / Associate Sustai...

Salary not available. View on company website.

Slr Consulting Limited, The Park, City of Nottingham

  • Full time
  • Permanent

Apply on company site

Posted 2 days ago, 10 Feb

Get new jobs for this search by email

Full time Procurement jobs Mansfield

Executive Assistant

Salary Not Specified

Experian Information Solutions, Inc., Meadows, City of Nottingham

  • Full time
  • Temporary

Apply on company site

Posted 3 days ago, 9 Feb

Materials Planner

£42000

Alstom, The Holmes, City of Derby

  • Full time
  • Permanent

Apply on company site

Posted 4 days ago, 8 Feb

Stores Manager (Engineeri...

£60000

British Sugar Plc, Newark-on-Trent, Nottinghamshire

  • Full time
  • Permanent

Apply on company site

Posted 4 days ago, 8 Feb

Stores Operative

£30741

British Sugar Plc, Newark-on-Trent, Nottinghamshire

  • Full time
  • Permanent

Apply on company site

Posted 4 days ago, 8 Feb

Third Party Security Asse...

Salary Not Specified

Experian Information Solutions, Inc., Meadows, City of Nottingham

  • Full time
  • Permanent

Apply on company site

Posted 4 days ago, 8 Feb

Project Planning Lead (In...

Salary not available. View on company website.

Turner Townsend, Orchard Square, Sheffield

  • Full time
  • Permanent

Apply on company site

Posted 5 days ago, 7 Feb

Supplier Manager, 10 onth...

Salary not available. View on company website.

Coca-Cola Europacific Partners plc, The Park, City of Nottingham

  • Full time
  • Permanent

Apply on company site

Posted 6 days ago, 6 Feb

Buyer

Salary Not Specified

Games Workshop Limited, The Park, City of Nottingham

  • Full time
  • Permanent

Apply on company site

Posted 6 days ago, 6 Feb

Material Planner

Salary not available. View on company website.

AMS Ltd, The Holmes, City of Derby

  • Full time
  • Temporary

Apply on company site

Posted 1 week ago, 5 Feb

Trainee Buyer/Buyer

Salary not available. View on company website.

Nottingham Trent University, The Park, City of Nottingham

  • Full time
  • Permanent

Apply on company site

Posted 1 weeks ago, 1 Feb

Apprentice- Supply Chain,...

£19570

Alstom, Wilmorton, City of Derby

  • Full time
  • Apprenticeship programme

Apply on company site

Posted 1 weeks ago, 1 Feb

Software Asset Management...

Salary not available. View on company website.

Future plc, Newark-on-Trent, Nottinghamshire

  • Full time
  • Permanent

Apply on company site

Posted 2 weeks ago, 23 Jan

Assistant Buyer

£30000

AtkinsRéalis, The Park, City of Nottingham

  • Full time
  • Permanent

Apply on company site

Posted 2 weeks ago, 23 Jan

Procurement Student Place...

Salary Not Specified

The Lubrizol Corporation, Hazelwood, Derbyshire

  • Full time
  • Permanent

Apply on company site

Posted 3 weeks ago, 22 Jan
Close

Customer Service Specialist

Salary not available. View on company website.

Sherwin Williams, Orchard Square, Sheffield

  • Onsite working
  • Full time
  • Permanent

Posted today, 12 Feb

Job ref: 03c0acb0db8f4a6ea16d9dd30dd099aa

Full Job Description

This position of a Customer Service Specialist is based from our Chapeltown, Sheffield (UK) site. In this role you will be providing a variety of customer service support to internal and external customers including solving problems, researching complex information and building customer relationships. Responsibilities:

  • Places customers sales orders in a timely fashion and before order cut-off.
  • Receives and handles complex customer needs via incoming mail, telephone, and/or electronic contact regarding the organization's products and/or services, enters and adjusts orders, and resolves questions and complaints within span of control.
  • Can handle all levels of complexity in orders (including export paperwork and certifications).
  • Can onboard new CS agents, training, system access setup, coaching on the job, identify re-training points.
  • Has a pro-active mindset and supports the Team overall, ensures positive reinforcement in the team, also in difficult situations.
  • Contributes actively alongside Senior CS Specialists, as a Subject Matter Expert in Projects such as SalesForce, New Product introductions, Export, Client on-boarding,Warehouse setups, IT enhancements, etc
  • Can participate in key meetings upon request
  • Responds to a wide scope of inquiries and/or complaints liaising with the necessary departments where relevant.
  • Assists with reviewing and coordinating customer service activities pertaining to shipping, plant schedules, inventory levels, and sales activities by reviewing reports, orders, shipments, and other information as required or directed by management.
  • Develops and reviews correspondence and documentation as appropriate regarding interaction with customers and responds to questions and concerns.
  • Builds customer relationships and serves as a liaison between sales personnel and customers to clarify orders, provide technical guidance (where appropriate), and facilitate recurring or new orders.
  • Performs other duties as assigned.

    2-3 years of progressive customer service experience.
  • High school graduate or equivalent education and experience.
  • TECHNICAL/SKILL REQUIREMENTS:
  • Providing customer service;
  • Resolving customer problems and concerns;
  • Developing correspondence and communications;
  • Working with other departments and divisions;
  • Applying department policies and procedures to difficult situations;
  • PC skills; ERP (SAGE and/or SAP and/or Oracle 11i and12, Analytics), Microsoft Office applications (Word, Excel, PowerPoint, Outlook); and other applications as required.
  • Communicating with co-workers to provide and receive direction.
  • Experience of producing export documentation and knowledge of the export process and incoterms

    Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We'll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive!
  • Facebook

Direct job link

www.jobs24.co.uk/job/customer-service-specialist-124616816
Displaying results 1 to 17 of 17 found