Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another, This role will be 40 hours per week, Monday to Friday with weekend working on a rotational basis
We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
The base location for this role is the South, based in but not limited to, Oxford and surrounding areas.
The role will involve regular travel, and overnight stays to other parts of the country will also be required. Therefore, flexibility and a full clean driving licence is essential.
Ensure Food Safety Training is up to date and work with the Learning & Development Team to ensure this is trained out to team members.
Work with relevant departments on retail/ marketing-based initiatives/activities to ensure they are food safe.
Ensure that significant customer complaints are managed centrally, investigated appropriately, with root cause identified, all within deadlines.
Manage food safety incidents, including the review of CCTV, to ensure appropriate corrective actions are implemented.
Implement and provide feedback on food safety changes and initiatives.
Contribute to Retail HACCP teams; reviewing, updating and maintaining HACCP systems and procedures.
Collect, trend and communicate KPI data to schedule
Lead and contribute to the management and development of food safety and quality management systems.
Liaise with the Regional Technical Managers and Retail teams to ensure customer complaints are handled and completed correctly
Take responsibility for raising the standards of hygiene and microbiological performance by providing in-shop support
Liaise with Local Authority representatives to provide problem resolution
Investigate and monitor food safety non-compliance and incidents

We are looking for individuals who are driven, and can demonstrate:
A Degree or HNC level education in a Food Science based subject
HACCP Level 3 and Food Safety Level 3 qualifications
Minimum of 1 to 2 years experience working in a technical based food safety role in a production or retail background
Proven experience in investigations and internal audits with strong attention to detail
Proven experience of leadership, decision making and report writing
A result focused approach with excellent communication skills and the ability to influence others
Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together
Are supportive of an inclusive culture - recognising and valuing that difference is good
Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

We love what we do and we have fun! It doesn't matter who you are, where you're from or what your favourite bake is, we'd love you to join the team.

We have a fantastic opportunity to join the Technical Team at Greggs as a Retail Food Safety Manager based in but not limited to the South Region.
25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
Management Bonus Scheme which is worth up to 10% of your salary
Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year
Private Medical Insurance which is free for you and subsidised for your dependants
Permanent Health Insurance which is a replacement income scheme
You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages
Defined contribution management pension scheme
Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary
Colleague discount, up to 50% off our own-produced products
Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
Career progression and learning and development
Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
Cycle to Work scheme