Compile and maintain manuals and Expositions associated with the Company's Regulatory Approvals, including the documentation of Quality Plans in line with the Quality Management System (QMS) structure.
Support creation, processing, approval, verification and publishing of QMS documentation to maintain currency.
Reviewing Regulatory and customer requirements, incorporating into the QMS, as necessary.
Engage, support and lead external audits by our Customers and Regulators.
Coordinate timely responses to customer complaints to ensure customer satisfaction.
Support creation, processing, approval, verification and closure of Corrective Actions
Support the timely updates of our business management IT systems to ensure the appropriate compliance safeguards are in place for inventory assignment and Release requirements
Authorisation Control
Manage and support stamp authorisation applications, and associated 'on the job training' to maintain compliant and effective Personnel Competency
Conduct, direct and produce independent investigations into Human Factors, Quality Alerts, Corrective Actions, Notice of Escape, and Red Card, as required
Represent the Quality function at the Value Stream Daily Management Meetings, taking ownership and responsibility of assigned actions
Escalate non-compliance and ageing issue resolution to Quality Leadership
Support development and maintenance of the Company's Safety Management System (SMS), providing regular reports for strategic review and action
Develop and Deliver awareness and training sessions to support ongoing business operations or specific regulatory requirements
Conduct Internal Audits as assigned for System, Product and Process across site
Monitor and mentor employee's awareness of FOD, ESD, Calibration and SMS
Ownership, management and communication of Quality Metrics through standard operating rhythm
Conduct 'Walk the Floor' audits and reporting of identified issues through standard operating rhythm, adjusting cadence as necessary in response to non-compliance findings
Lead and coordinate response to QA queries and escalations from daily operating rhythm
Develop and maintain effective visual and verbal communication of QA activities such as procedural changes, audit findings and 5S status through standard operating rhythm
Any other activities in support of compliance, losses and audit readiness as assigned by Quality Leadership

Strong experience in aviation/aerospace with well rounded working knowledge of CAA EASA part 145
Ability to work independently and as part of a team and to work to timescales, achieve personal deadlines and contribute to team objectives.
Ability to energise teams and create an engaging work environment, promoting inclusiveness.
Acute attention to detail with good verbal and written communication skills
Interpersonal communication & facilitation skills whilst remaining extremely motivated, flexible and determined.
Ability to consider the external impact of business activities and decisions on customers, market/industry, investors, media, government and communities including Safety Management Systems and Human Factors
Competent IT skills, including interaction with operational business management systems, alongside Microsoft Office applications
Experience in Production/Maintenance Quality and/or Quality Assurance
Understanding and/or application of requirements for Certified release of product
Degree or HNC/HND Qualified in an Aerospace related subject
Understanding/application of structured problem solving and Root Cause Analysis techniques
Strong oral and written communication and presentation skills
Strong interpersonal, influencing and leadership skills
Experience of Oracle, Proficy and TipQA IT systems

Pension
Bonus
Life Assurance
Group income protection
Private medical cover