Neighbourhood Officer
Salary not available. View on company website.
Together Housing, Pendleton, Salford
- Full time
- Temporary
Apply on company site
Posted 3 days ago, 14 Apr
Salary not available. View on company website.
Together Housing, Pendleton, Salford
- Remote working
- Full time
- Temporary
Posted 3 days ago, 14 Apr
Job ref: 6de1f893106c425398948f5733c089f3
Full Job Description
- To be responsible for the monitoring of the level of vacant dwellings on schemes/estates and to ensure that properties are inspected and re-let with a minimum delay by following our lettings and void management policies and ensuring contract compliance
- You will provide advice and assistance to our residents on all housing matters so they can successfully maintain their tenancy. This includes information on legal rights, responsibilities of their tenancy agreement and managing any welfare and safeguarding concerns.
- You will be the point of contact for housing management services on a patch, including the enforcement of the Association's conditions of tenancy, particularly in relation to the condition of property and/or garden.
- To liaise with colleagues and other agencies over any specific customer problems relating to e.g. complaints, rent arrears, anti social behaviour or repair requests.
Full UK drivers licence and access to a car as the role is field based - Experience and knowledge of housing/ lettings or ideally social housing
- Experience of working with a diverse range of customers and dealing with a variety of situations.
- Experienced in faced to face customer service
- Solution focused and experience in working with customers and stakeholders.
- An ability to manage confidential and personal information appropriately and sensitively.
- Personal resilience to deal with a fast paced, demanding role juggling a number of tasks at once
In return, we are offering the successful candidate in the Neighbourhood Officer role… - Salary of £31,166 per annum
- Annual pay scale increase
- 27 days holiday (rising to 32 over 5 years' service) + bank holidays (pro-rata)
- You will be working 37 hours per week, Monday - Friday (occasional evening or weekend working depending on business needs). Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.
- Wide range of technical, professional, and personal development training opportunities
- Attractive pension scheme
- Health and wellbeing benefits including access to GPs
- A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice
- We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.
- To view the full range of our award winning benefits click on the Employee Benefits Link
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www.jobs24.co.uk/job/neighbourhood-officer-124923338