2 Property jobs in Rhuthun, Sir Ddinbych - Denbighshire

As a Property & Estates Officer you will be working on a patch across Wrexham and Powys local authorities, engaging with residents, staff and contractors as well as managing properties. Every day is different and varied and can be challenging. The main responsibilities of the role include:

• Identifying and resolving problems that residents have reported in their homes, including damp and mould inspections.
• Undertaking stock condition surveys and assisting with future cyclical planned maintenance works for your patch.
• Making sensible investment decisions about future works.
• Undertaking fire risk assessments in blocks of flats (Training Provided).
• Undertaking safety/ Compliance checks and assessing risk.
• Proactively leading, managing and developing the team of site staff in line with the WWHG way.
• You will enable the delivery of services to our residents by providing effective support to all departments and front-line staff within the Group.
  
  We are seeking an experienced Property & Estates Management Officer, time served in a similar technical role within a housing or customer focused environment. You will support our two award-winning companies to make a real difference to people's lives, homes and communities across North Wales, specifically the Flintshire area., To succeed in this role, you must be genuinely passionate about making a difference to our residents and able to use your initiative to deliver top-quality customer service. You should have a positive and flexible attitude, with strong values that align well with WWH values. As a confident communicator, we expect you to put the customer at the centre of our decision-making process. This involves engaging in What Matters conversations with individual residents and participating in Have We Listened consultations with groups to make informed decisions., A strong customer focused and empathetic approach.
• The ability to work as part of a small, busy team as well as to work alone and therefore capable of organising your workload and making decisions?
• A combination of skills and personal characteristics that include an in-depth understanding of properties and their defects - an ability to diagnose and rectify common problems within buildings - as well as excellent customer service and interpersonal skills to deal with people in their own homes in a front-line housing setting.
• A Level 4 qualification within the Construction Industry or willing to work towards one.
• Excellent communication skills and provide a high quality, friendly customer-orientated service and self-awareness to continuously improve yourself and others?
• A proven track record of working in the construction industry/ Housing Association or a similar role with the skills and experience to undertake the role and accountabilities as set in the attached role profile., Please describe the skills, knowledge, and behaviors that make you a strong candidate for this role. Include specific examples of relevant experience, qualifications, or training. Additionally, highlight how you meet the essential and desirable criteria outlined in the role profile.
  
  A large, well established employer - over 800 employees across the WWH Group, which includes our two subsidiary companies.
• Multi-award winning - 3 World Class Best Companies, and Investors In People platinum - the first in Wales. WWH are one of the leading social housing providers in Wales, find out more on our website.
  
  In return for your hard work, commitment and innovation, you will enjoy an environment focused on more than just competitive pay. You'll enjoy:
• Salary £39,341 - £43,821 per annum.
• Choice of Defined Contribution or Defined Benefit pension, both including 3x death in service life insurance cover.
• 25 days annual leave, increasing to 30 days with service the ability to buy and sell up to 5 days (pro rata), as well as, time off for volunteering, health screening and more.
• 9 Bank Holidays per annum, including an extra day at Christmas!
• Opportunities to develop and grow,
• Regular feedback, training and support from your manager and team,
• Comprehensive support in case of sickness with a generous sick pay scheme, critical illness cover and support through an employee assistance and counselling service and a cash plan benefit.
Where is the role based? You will be patch based but work from our office based in Ewloe, North Wales when required.