Your role will be at the heart of our pet care centres, and you will ensure our customers have a great experience that sets us apart and drives customer loyalty for our great brands. Our Store Colleagues are critical to the success of our business. They are responsible for exceeding our customer's expectations daily, ensuring the highest standard of pet care, brilliant operational standards, and building strong relationships with our customers and colleagues.

People who are passionate about delivering great service.
Flexible. Due to the nature of working within a busy retail environment, we need you to have the ability to work a flexible shift pattern across 7 days a week. You will receive a minimum contract of 24 hours, but you will often be required to work more hours to cover busy periods, absences, and holidays.
Ideally has experience of working within a customer-facing environment.
Preferably you will have worked in target driven environment, but if not happy to work in one.
Ready to take on 6 months of industry-leading training covering all the key aspects of the role, handling, and caring for Pets, Customer Service and Health and Safety.

We're Pets at Home - if you're someone who loves pets, you might know already know about our Pet Care Centres, which include services like Pets Grooming, and Vets for Pets practices around the UK. Our Pet Care Centres are community-focused, where local people work with local pet owners and help local pets.

Our culture is friendly and inclusive. Each one of our teams is unique because we welcome everyone, and everyone can be themselves. If you share our belief that together 'we're better with pets', we'd like to hear from you, whatever your background or circumstances.
A discretional annual bonus scheme available to all hourly paid store colleagues.
Paid Holidays: all colleagues will receive at least 28 days paid annual leave, which will rise to 33 days after 2 years.
Gifts to and events to celebrate service anniversaries between 5 - 30 years.
Extra days off for times that matter e.g., Birthday!
20% Colleague discount for all Pets at Home Group brands within our Pets at Home stores, Pets Grooming, Vets for Pets and online. 30% discount on own brand products.
Access to a benefits platform with lots of discounts on other retailers.
A free and confidential Employee Assistance Programme (EAP).
Life Assurance for all colleagues.