Retail Sales
A E CHAPMAN & CO (OLDHILL) LTD, Bromsgrove
- Full time
- Permanent
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£28,000 (basic plus commission)
A E CHAPMAN & CO (OLDHILL) LTD, Bromsgrove
- Onsite working
- Full time
- Permanent
Full Job Description
Retail Sales/Customer Service
Full time, permanent
Up to £28k per annum
Bromsgrove Domestic Appliances and Chapmans Electrical, established electrical retailers, seek to recruit a pro-active individual seeking a role in face-to-face retail sales. The successful candidate will have experience of working on a salesfloor to offer strong customer service, communication and sales administration skills, along with an ability to build product knowledge and a willingness to take on a level of responsibility when required. Selling experience and an understanding of Consumer Electronics is desirable, but not essential. The role requires working across both stores in Bromsgrove and Cradley Heath on a rota basis.
Basic wage + commission structure with realistic potential earnings circa £28k upwards, based on 5 days to be discussed but including Saturdays.
Job Purpose
To work across both of our branches at Bromsgrove and Cradley Heath to deliver outstanding customer service whist maximising sales. To continually develop your knowledge so as to contribute towards overall effectiveness and performance levels.
Role and responsibilities
- Effective communication of information to the customer / client base involved in receiving our service.
- Answer customer calls and queries received on various platforms
- Undertake non-sales activities to support the wider team’s sales activities; for example, displays, stock display and checks
- Operate Company bespoke IT system.
- Taking Payments and cash handling.
- Obtain a good knowledge of company systems, procedures and execute correctly.
- Have the desire to develop a personal development plan, whilst adhering to company values and principles.
- Willing to go “the extra mile” to maintain the highest levels of customer service and professionalism at all times.
Essential Skills
- Excellent customer service skills
- Ability to build rapport and communicate with customers
- Basic Microsoft Office including Excel and Word.
- Ability to obtain and hold product knowledge
- A proactive team approach on all aspects of the work to tackle problems and offer solutions.
- Strong time management and organisational skills.
If you feel that you have the right qualities and want to contribute to the team and company that is well established but continues to seek growth, apply today.
We are an equal opportunities employer; applications are considered on merit & welcomed from all sections of the community.
All applicants who can prove they have the legal right to work in the UK will be considered for the role.
Direct job link
About this company
![A E CHAPMAN & CO (OLDHILL) LTD](/ui/img/shared/company_logos/84ecd67835b887ba81f5e8ff729e6d4a.png)