Take ownership of personal development and strive to continually improve skills to enhance job performance.
Plan complex changes and ensure successful delivery to maintain sustained service across various products and solutions.
Share technical knowledge across BMS through Continuous Improvement processes and coaching.
Stay updated on changes to existing, emerging, and new technologies to meet business and customer objectives.
Manage workload and delivery to meet key performance indicators and implement solutions promptly to meet service level agreements

Would you want to be part of a team that thrives on innovation and collaboration? The ideal candidate for this Cloud Infrastructure Engineer role will be an innovative and motivated professional. You will provide essential support and delivery of infrastructure and End User Computing within Business Managed Services (BMS).
Good interpersonal skills, polite telephone manner and work under pressure
Understanding of the workings of a Service Desk and ITIL aligned processes
Effective listening skills and excellent attention to detail
Ability to work to deadlines and prioritise own workload

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.