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Salary not available. View on company website.
Big Group, Sprowston, Broadland
- Onsite working
- Full time
- Permanent
Posted 2 days ago, 6 Apr
Job ref: 871d1acba8614fd6bd70166180fa2427
Full Job Description
Car purchasing and lease schemes
Servicing, parts & accessory colleague discounts.
Enhanced holiday allowance with length of service
Paid day off for your birthday
Company share purchase plan
Loan plans for colleagues, including toolbox and travel tickets
Colleague referral payments
Industry leading family friendly policies
Numerous training, learning and development options to suit everyone
Plus lots more
What youll do day to day Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions
Recommend suitable add-on products that align with customer needs and preferences
Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
Deliver outstanding customer service that fosters loyalty and encourages referrals
Helpful skills and qualifications Dont worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
Ability to deliver first-class customer service with energy and enthusiasm
A genuine interest in helping customers and contributing to the teams success
Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
Exceptional listening and communication skills, focused on understanding customer needs
Must hold a valid UK driving licence
We value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you dont need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we
view each other in the team.
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