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Strategic Account Manager - CPG
Salary not available. View on company website.
Red Hat, Inc., Can be based anywhere.
- Remote working
- Full time
- Permanent
Posted 2 days ago, 14 Apr
Job ref: cb2efd600e9f42b19f391feca8b8cc36
Full Job Description
- Craft Tailored Strategies: Develop personalized account strategies that align with Red Hat's overarching sales approach, addressing each customer's unique needs and challenges through strategic planning.
- Drive Customer Success: Implement account strategies that enhance performance and customer satisfaction, focusing on retention and growth in key accounts while delivering exceptional value.
- Identify Growth Opportunities: Actively seek out opportunities for upselling, cross-selling, and renewals within the Red Hat portfolio, increasing our influence and presence within each account.
- Collaborate Across Teams: Work closely with Solution Architects, Customer Success teams, and industry experts to align Red Hat solutions with customer needs, guiding them through the entire sales process.
- Build Lasting Relationships: Cultivate strong relationships across customer organizations, positioning Red Hat as a trusted strategic partner and advisor.
- Empower Success and Growth: Partner with the Customer Success team to co-develop Success and Growth Plans, ensuring our solutions provide tangible value and support customer expansion and retention goals.
- Engage with Partners: Collaborate with partners to enhance Red Hat's value proposition, ensuring our customers receive the best support and solutions.
Influential Communicator: You possess exceptional communication and leadership skills, with the ability to engage and inspire a diverse range of stakeholders within a matrixed organization. - Customer-Centric Mindset: You take a strategic approach to understanding customer needs and can build compelling business cases that highlight ROI and total cost of ownership (TCO).
- Industry Knowledge: You have a solid understanding of industry trends and competitive landscapes, and you know how Red Hat differentiates itself in the market.
- International Engagement: You are comfortable managing international accounts and collaborating with teams both within and outside the U.K.
- Storytelling Skills: You can articulate the hybrid cloud narrative and the unique value of Red Hat solutions in one-on-one discussions with key customer stakeholders. (Enablement training will be provided!)
- Relationship Builder: You genuinely enjoy fostering long-term relationships and developing advocates within the customer organization, including IT and related business teams.
- Proven Track Record: You have experience selling complex IT solutions to large organizations and can effectively engage with multiple decision-makers to achieve success.
- Willingness to Travel: You are flexible and open to travel across the region as needed.
Red Hat, (https://www.redhat.com/) is the world's leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Diversity, Equity & Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.
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