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Care Home Evening Receptionist
Salary not available. View on company website.
ADVINIA HEALTH CARE, Fairview, Cheltenham
- Onsite working
- Part time
- Permanent
Posted today, 16 Mar
Job ref: 65ac7adc3bf145e48b6acb19a463121a
Full Job Description
Our Mission...
Our B Happie theme guides everything we do, aiming to create an environment where residents and staff feel valued, respected and happy. We promote three key pillars which keep our residents feeling connected, relaxed and safe. For staff, we help to make them feel fulfilled, recognised and have purpose.
Your Duties will include:
Be responsible for all front- of- house duties including welcoming visitors entering and exiting the building.
Provide clerical support to the Home Manager and when appropriate, other staff members
Be responsible for general HR duties
Completing and submitting Payroll
Controlling the end to end progress of Recruitment process. Onboarding new colleagues, gianing references, completing right to work checks creating their candidate files, applying for DBS checks, in line with the Safer Recruitment Policy
To be responsible for answering telephone calls, providing advice and support, and referring to Heads of Department where appropriate.
Passing on messages efficiently and in a timely basis.
To prepare and display information leaflets and posters, respond to emails, collate information and brochures, as and when required.
Collate statistics on behalf of the Home on a weekly basis, specifically enquiry details, assessments, occupancy and agency usage and forwarding all agreed statistics to Support Office departments as required.
Maintain Resident list accurately by recording move-in / move-out details when necessary.
Support the Home Manager and other Administrators in clerical duties, maintaining accurate filing whilst working to deadlines.
Confident, outward-going personality with a sales orientated approach to assist the viewing process
Microsoft Word, Excel and PowerPoint Literate
Excellent written and verbal communication skills.
Highly organised Required Attributes
Ability to manage own time, prioritising work appropriately and working on their own initiative to drive referrals and improve occupancy
Professional appearance
Able to work to tight deadlines
Attention to detail
Advinia has been providing high quality, person-centred care, specialised for older people and focusing on resident wellbeing for over 25 years. We operate 36 Care Homes across the UK and each is led by a team of experienced and dedicated care professionals who are committed to always prioritising the individual needs of Residents.
Competitive pay rates
Flexible pay through Wagestream
Employment Assistant programme, including face to face counselling
Paid Family Leave
Professional training and ongoing career progression
