111 / IUC Team Manager - Barking

This is an exciting opportunity to join a fantastic team and support the delivery of Integrated Urgent Care and 111 across London. The successful candidate will be a central part of the management team at Barking and will be a key part in helping to shape and manage the service going forward. We are looking for an inspirational, innovative and emotionally intelligent leader with a can do attitude who can support the team develop after a very challenging couple of years for staff and patients alike., The Team Manager will manager approximately 20 Service Advisors and Health Advisors in 111. The candidate will ensure that the team have the right level of support, training and access to information and systems to ensure that they deliver this optimum service whilst ensuring patient safety and management of workforce. The successful candidate will have experience in operational service delivery, line management experience and strong interpersonal skills with attention to detail. There will be an expectation of working flexibly with the Croydon site where management cover is required.

London Ambulance Service serves one of the worlds most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital every year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London that we estimate will respond to around 1.4million urgent care calls by the end of the year.

We employ over 8,000 people who work or volunteer, across London to respond to the health needs of over 8 million people who live, work and travel in the capital.

We work closely with our NHS partners and are commissioned by 32 clinical commissioning groups spread across 5 STPs and NHS England for our specialist services.

As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.