196727 Booking Line Operator & Receptionist (KMc)
Nhs Lothian
196727 Booking Line Operator & Receptionist (KMc)
£27486
Nhs Lothian, Ladywell, Lewisham
- Full time
- Temporary
- Onsite working
Posted today, 27 Sep | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 611a753be6a04845931c0998ab3a5622
Full Job Description
- You will work in a well established team based in the physiotherapy department at St Johns Hospital.
Are you dynamic and enjoy teamwork? If so come and join the A&C physiotherapy team in West Lothian - You will have excellent communication, organisational, computer and touch typing skills
- You will be able to work on your own initiative but also as part of a small team.
- Previous experience of dealing with the public preferably in a Reception based setting is essential.
- Telephony/ Booking line/Call Centre skills are essential to work on the central telephone booking line.
Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices. NHS Scotland is reducing their full-time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns, please contact the Recruiting Board., - There are good transport links and some members of our staff happily commute from either Edinburgh or Glasgow Provide a high-quality customer focused reception desk for in-patients, out-patients, and associated rehabilitation services within the physiotherapy department at St Johns Hospital. Provide an effective administrative and clerical service for the Physiotherapy Service across West Lothian (St Johns Hospital & 11 community sites). Provide efficient patient focussed booking telephony service. Post - Mon 11.42-17.00 Tues & Wed 1.00-16.00 Thurs 12.00-17.00 Fri 10.00-16.00 Please note: As this post is part-time the salary will be pro-rata.