2 Week Waiting List Administrator

Data quality delivery for 2WW referrals processed To prioritise referrals using initiative in the interpretation of National and local referral guidelines To undertake data input into hospital database systems in an accurate and timely manner To book appointments in accordance with cancer referral guidelines and departmental protocols and to produce patient appointment letters and notifications To liaise with GPs and primary care staff regarding inappropriate or unclear referrals, maintaining a professional and appropriate manner at all times To track referrals, ensuring progress through the referral system. To take steps to ensure breaches of waiting times targets are avoided and to highlight problem areas to the Clinicians, Service Managers and the Two Week Wait Management Team as appropriate To be proactive in meeting the demands of the service, including working in close liaison with the Two Week Wait Management Team, including deputising for the Two Week Wait Team To maintain
effective communication channels when dealing with telephone calls and queries from medical and nursing staff, other departments and patients by ensuring that all are dealt with in a professional and appropriate manner To liaise with the Two Week Wait Team Manager to ensure education and training is updated and to participate in training and induction of new staff. To represent the team and attend relevant meetings as required To undertake any other duties that are deemed necessary by the Two Week Wait Management Team. please see job description/person specification for further details on the role