29732 - Senior Project Support Officer SW

We value a diverse workforce and welcome applications from all sections of the community wishing to join a workforce which embraces difference and welcomes everyone. Do you want to be involved in exciting flood risk projects across Southwest England? In this role, within integrated project teams, you will provide support to a community of Project Support Officers (PSOs), undertaking inductions, training, managing workloads and working closely with Project Team Managers to develop the PSO portfolio across our hub. Communication, teamwork and organisation skills are essential for supporting our project teams and co-ordinating the PSO cohort, giving them the guidance they need to handle project information efficiently and accurately. In this valued role, you will gain in-depth understanding of large-scale projects that are having a positive effect across the country. You will be a key part of a collaborative working group that includes our supply partners, client representatives, and other technical specialists. You will be involved in a range of activities such as data management, researching flood risk areas, setting up new projects, using systems and processes to help manage projects, attend site visits and public exhibition meetings whilst learning how our teams apply legislation, policy and guidance to deliver benefits to communities and the environment. This dynamic role is ideal for anyone with experience in the project delivery environment but wishes to develop project management skills. This role also allows the postholder to explore other skills such as leadership and resourcing. Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training, and alternative working arrangements will be available to support you with your incident role. The team We are Programme and Contract Management (PCM), creating a better place through excellence in project and programme management. Our teams provide the Environment Agency with an effective project and programme management service. Our well-qualified staff manage projects throughout their lifecycle to deliver flood risk management, environmental improvements, and shared ownership with local communities. Although dispersed through offices across the region we create collaborative spaces to share learning and develop our people.

This role is ideal for anyone who has experience co-ordinating teams or groups to deliver a project or portfolio of work. This role also offers the chance to develop leadership and/or project management skills. Essential: Experience co-ordinating workload of a group of people, potentially in a leadership or supervisory role. Experience of working in a formal project environment. Analytical skills, including finance and personal data handling, and report writing experience. Excellent communication skills in a customer or stakeholder facing capacity, with experience of conflict resolution. Experienced in working to deadlines and task prioritisation. Driving / vehicle licence required or means of accessing remote project sites. Experience of using Microsoft office tools, including Outlook, Excel, and PowerPoint. Desirable:

• Qualification (eg degree) in engineering, environmental or geography related discipline.
• Experience managing contracts.
• Project management qualification (eg PRINCE2 or APM)
• Experience using project planning tools such as Microsoft Project.