31094175 31083739 Collectors (Drug & Alcohol testing) - Hinkley Point

As a Collecting Officer you will work at a fixed site in Bridgewater (Somerset) region to carry out specimen collections in a number of methods e.g. urine, breath, hair, oral fluid as required.,

• Conduct specimen collections competently following collection procedures and customer requirements and instructions in order to deliver a quality specimen collection service at customer locations.


• To provide availability to attend collections during the day, evenings, weekends and public holidays in line with business needs.


• To participate where there is a business need in a 24-hour on-call rota on an equal basis with the rest of the team and respond to calls immediately and arrive on site within 2 hours.


• To remain current with process by reading and acknowledging updates within the required time frame and attend and audits at the required time to remain competent.


• Any other reasonable duties as directed by the management of the business., Pioneering - continual self reviewing your collections to ensure you meet and exceed customer expectations and feeding back improvements to your Regional Team Leader for consideration.


• Achieving - Communicating effectively ensuring customers are aware of the right information and are updated on changes is they occur in relation to their collection.


• Caring - Understand the impact of the actions taken or omissions made within our role and how they affect others both internally and externally. Using this information to ensure only positive outcomes.


• Enduring - Ensuring changes to any process through up dates or feedback are implemented immediately ensuring the long term success of the Collection Network.
  
  Educated to National Standards.


• Good verbal, written and communication skills.


• IT literate and basic skill in Word, Excel & Outlook.


• A self-motivated individual with a flexible approach to work.


• Ability to follow set processes to ensure the right outcome.


• Driving licence + own vehicle