3rd Line IT Support Engineer

The role will cover all aspects of the internal IT systems from desktop and server support through to cloud and data centre management. More specifically, day to day you will be:

• Configuring and installing hardware in both office and data centre environments


• Provisioning new network services and deploying software applications


• Ensuring seamless integration and performance of networking components


• Acting as an escalation point for complex technical issues and projects


• Maintaining and optimising ESXi infrastructure and VMware environments.


• Leading and participating in software and hardware deployment projects
  
  Previous experience in a similar 3^rd line support engineer role


• Extensive hands-on experience with Linux operating systems


• Proficiency in Microsoft desktop and server operating systems.


• Strong knowledge of Azure/Office 365, MDM solutions, and VMware ESXi/ vSphere


• Experience with MSSQL, MySQL, and PostgreSQL databases


• Proven ability to manage time effectively and handle multiple tasks simultaneously


• Direct experience or significant involvement in software and hardware deployment projects


• Excellent communication and interpersonal skills., Bachelor's degree in computer science, Information Technology or a related field


• ITIL Foundation Certificate is desirable


• VMware Certified Professional (VCP) is desirable
  
  In two years we've passed 200,000 premises, grown from 10 to over 250 staff and become one of the most respected and exciting altnets in the industry - and that's just the start.

We're passionate about our people

At the heart of our culture is a belief that a company is more than politics and processes and our high staff retention rate is a sign that life at Trooli is that bit brighter than the norm. Our people are the heartbeat of our success and we're committed to helping them grow alongside our network.
We're passionate about our customers

Wouldn't it be nice for a network to be independent of Openreach and fully able to focus on it's customers? Well, welcome to Trooli and with our excellent Trustpilot rating it's clear we're doing something right., In two years we've passed 200,000 premises, grown from 10 to over 250 staff and become one of the most respected and exciting altnets in the industry - and that's just the start.
+ We're passionate about our people
At the heart of our culture is a belief that a company is more than politics and processes and our high staff retention rate is a sign that life at Trooli is that bit brighter than the norm. Our people are the heartbeat of our success and we're committed to helping them grow alongside our network.
+ We're passionate about our customers
Wouldn't it be nice for a network to be independent of Openreach and fully able to focus on it's customers? Well, welcome to Trooli and with our excellent Trustpilot rating it's clear we're doing something right.
Founded in 2002
Co-workers 250
Turnover 5M
Technical Services · Kings Hill

At Trooli, we are passionate about innovation and excellence. We offer a dynamic work environment where you can make a significant impact on our growth and services. You'll be joining a forward thinking team that values collaboration and a can-do attitude. We also offer competitive salaries, comprehensive benefits, and opportunities for professional development.