AACC Coordinator

BSW ICB is seeking to recruit an enthusiastic and self-motivated administrator to join the Continuing Healthcare Team. BSW ICB has an Agile Working Policy where office attendance is required for business purposes along with the flexibility of remote working.

This is an exciting opportunity to work within a strong and supportive team and to undertake a key role in successfully delivering important patient focused care services.

Main duties of the job

This is a varied role, working in a busy team, which requires someone with exceptional administration skills who can multi-task effectively to provide comprehensive and efficient support to colleagues, service providers and with the Local Authority.

The role will be dealing with Continuing Healthcare (CHC) applications for numerous funding streams, all of which follow varying policy and processes which require ongoing administration support to ensure an excellent service to all users

The role will require regular contact with Care & Nursing Homes, Social Services, Hospital Teams, and other Health & Social Care Professionals. Contact with patients and families will also be required to provide information and guidance, ensuring that we are delivering a professional and caring service.

Further to processing CHC applications, you will get involved with other duties within the team such as:

Arranging and Booking healthcare assessments

Dealing with day-to-day queries by telephone and email

Creating and maintaining electronic records, and databases

General office duties such as photocopying, scanning, printing documentation and undertaking post duties

To be involved in the audit and data cleanse of our current system in preparation for a new End to End System.

'Working together to empower people to lead their best life' is the one, unified vision for our organisation and all our partners working together across Bath and North East Somerset, Swindon and Wiltshire.

If you are offered employment with us, you will have the opportunity to join a friendly, quality focused and dynamic team that is supportive and cares about your working experience and your wellbeing.

BSW ICB have adopted agile working so this means the successful applicant will predominately be working from home but may be requested to work in any one of the ICB's office bases across BaNES, Swindon and Wiltshire. You will also have a contractual base within the BSW ICB office where your team is based.

Benefits BSW ICB offer include:

NHS Pension Scheme

Generous NHS annual leave entitlements commencing at 27 days per year rising to 33 days per year, pro rata, plus bank holidays

Flexible working

Modern IT equipment and an in-house IT help facility

Colleague wellbeing support through a Staff Support Service and a wealth of wellbeing guidance and offers

Colleague engagement forums and events

Financial wellbeing guidance and benefits (including NHS staff offers, health service discounts, cycle scheme, car lease scheme, money helper service)