AAU / SDEC Administrator

These units are designed to enhance patient care and streamline emergency services. Their function is to provide quick, efficient and effective care to patients in urgent need of medical attention.
Same Day Emergency Care: Our SDEC allows patients to be assessed, diagnosed and treated all within the same day, minimizing hospital admissions and ensuring fast, high quality care.
Acute Assessment Unit: currently known as the Emergency Floor, the AAU offers an immediate and thorough evaluation of acutely ill patients, allowing us to quickly identify needs and create an individual plan of care.
Why choose to join our team?
We are looking for dedicated people providing administrative support, to be a part of our innovative and dynamic team that redefines acute patient care.
As a member of the SDEC/AAU team, you'll have the opportunity to rotate between both units providing essential support . Join us and become part of progressive units designed to provide SDEC, swift assessments and tailored treatment plans for acutely ill patients.
Ready to make a difference?
If you are ready to help us bring compassionate, efficient care to those who need it most, and be part of the future of healthcare, apply today to join our family., As a unit administrator/ward clerk, will be the first point of contact for patients attending our departments. You will provide an efficient and, 1. Administrative Support:
+ Manage patient admissions and discharges, ensuring all necessary applications arecompleted accurately and promptly.
+ Maintain patient records and ensure they are up-to-date and accessible to clinical staff.
Communication:
+ Serve as the first point of contact for patients, visitors, and staff, providing information and assistance as needed.
Scheduling and Coordination:
+ Coordinate appointments and schedules for patients, including follow-up visits and tests.
Data Management:
+ Enter and update patient information in electronic health record systems.
Supplies and Inventory Management:
+ Monitor and manage inventory of office supplies, ensuring that the unit is adequately stocked.
+ Place orders for supplies and assist with managing budgets as needed.
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Compliance and Quality Assurance:
+ Ensure compliance with hospital policies, procedures, and regulations related to patient care and data management.
+ Participate in quality improvement initiatives within the unit.
Reception Duties:
+ Greet patients and visitors, assisting them with inquiries and directing them to the appropriate areas.
Conclusion
The Unit Administrator/Ward Clerk is essential for ensuring the efficient operation of the SDEC and AAU, supporting both clinical staff and patients. This role requires strong organizational skills, attention to detail, and effective communication abilities.
Important information for applicants
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check . We make offers in line with the Rehabilitation of Offenders Act 1975.

effective administrative and reception service to the AAU and Same Day Emergency Care Area (SDEC), managing a regular intake of patients arriving into the department with a variety of medical and surgical issues. You will need to be able to balance tact and assertiveness, combined with the ability to work calmly and patiently within a team, in a sometimes stressful environment. Computer competence, strong customer care

At UHSussex we're proud to be at the heart of the NHS. As one of the UK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal - to always put our Patient First . In fact our mission is summed up by our 'where better never stops' motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack